Poor Communication I am a real estate agent based in Houston, Texas. Recently, a local representative from Bosscat reached out to discuss their services, which align with my needs for renovation and punchlist services that I offer to my clients. Despite multiple attempts to connect—including messages, phone calls, and emails—I have not received any response from the representative I was in contact with. This lack of communication has been a recurring issue, as evidenced by numerous negative reviews I’ve reviewed. Effective communication is crucial in my line of work, and the generic responses from the company do not seem to address the core issues. The sad thing is I really thought it would've been a good relationship, and I had about five new clients that I was working with who would've absolutely been open to working with this company on their make-ready solutions. If I were to offer a piece of advice to Bosscat, it would be to prioritize fixing their communication channels. Based on my experience and the feedback from others, improving this aspect of their service is essential.

An Exceptional Contractor ~ Vendor! who performed the job… The Contractor who performed the job was exceptionally professional! His work was extremely detailed, he left nothing undone. He made sure what I had requested was completed thoroughly!

Bosscat Referral Bosscat was referred to my clients who live out of state for needed repairs to our listing after inspection. They were wonderful to work with and on top of everything! Highly recommend!

Scam artists Our realtor recommended bosscat and I regret getting involved with them. Ronnie gave us an estimate and we were told the work would be done 3-4 days after we signed the service agreement and paid our deposit. 3 work days layer, we heard from our realtor that the work was scheduled for Tuesday so we contacted Bosscat and they confirmed. Then, it was pushed to Wed and then we were told they'd call us on Thursday to let us know when they were coming. On Thursday, Ronnie said he was going to stop by on Friday to talk. Apparently, his estimate meant nothing. I always assume you would talk to your professionals prior to giving your customers a quote but this is not Bosscat's way of doing business. They have you sign a service agreement, take your deposit and then double the price. The worst part is that my husband has cancer and we're on a timeline to re-establish his care in the one week break between his chemo, which we told Ronnie. Ronnie clearly doesn't care. His apology doesn't make up for poor customer service. He's all about making money.

Friendly, thorough service! Charlie and the whole Bosscat team is very friendly makes the routine home maintenance visit smooth and informative. He always leaves me with helpful tips and recommendations - and as as a new homeowner, that's priceless!