Amber
GBTerrible customer service!!!!!! Terrible customer service and I'm scared to say this may be a scam. First response was fast and then the doctor said he had to wait to send my script until support spoke to me about pricing. I was prescribed 1mg dose. Higher prices are for those over 1mg dose. Spent a week emailing nonstop and even trying to speak to the doctor and gave gotten nothing. I was so excited and now feel like it's just a scam.
Wendi Vineyard
GBFraudulent company I purchased a Groupon for a consultation - which I never received. I was also charged an additional amount of $197.00. After I paid the additional $197.00, I received another e-mail telling me I would be contacted shortly. Never heard anything again. I have written then via the Contact Us portion of their and still have not heard anything back. I will be contacting my credit card company to report the fraud and make sure this fraudulent company does not continue charging me. I also find it interesting on the Weight Rx webpage it states it has a 4.5 rating with Trust Pilot and the Trust Pilot website as Weight RX at 2.5 rating????
Kawther
GBThis company is fraudulent piece of… This company is fraudulent piece of nothing! I wouldn't recommend, and they're just taking your money! I paid for the 3 months for 300 plus dollarsand I was told that I'd get a confirmation email, never got it! I sent two emails to customer service, I still haven't gotten any response. I tried called the number, and all they were trying to do was sell me this medical device, and the person wouldn't let me do anything else. This is a scam.
Caiter Peterson
GBStay away! It’s worth it to pay a little more and go with a different company. I would highly recommend going with a different company. As others have stated I received my first dose and then sent multiple emails before they gave me the survey and shipped my second dose. I am out of the medication and supposed to take my next dose on Sunday. I got a tracking notice this morning, and even after ALL the emails back and forth they still sent it to the wrong address.
Nomiko Batbayar
GBI strongly advise avoiding this company… I strongly advise avoiding this company due to their abysmal customer service. They do not provide a phone number for contact, only email. I am extremely disappointed with their unprofessionalism. This is my second attempt at giving them a chance, but it has been a total failure. I suspect foul play as they attempted to charge my card twice.