DO NOT use this company! DO NOT use this company!! I paid up front for 3 months of medication. The first 2 months were fine but then I was completely ghosted. No meds or any contact for the 3rd month that I paid for. I've reached out to customer service 3 times with no response. The TrustPilot "rating" on their website says 4.8/5 but here on TrustPilot it's already 2.5/5. Obviously this is happening to many people. Unfortunately I got scammed. Too bad because the meds were working before they stopped sending them.

Down 15 lbs, Great customer experience Down 15 lbs since April. Dr. Shellenberger was amazing! Great price, great follow up, great customer support team. Thank you!

Terrible customer service!!!!!! Terrible customer service and I'm scared to say this may be a scam. First response was fast and then the doctor said he had to wait to send my script until support spoke to me about pricing. I was prescribed 1mg dose. Higher prices are for those over 1mg dose. Spent a week emailing nonstop and even trying to speak to the doctor and gave gotten nothing. I was so excited and now feel like it's just a scam.

I strongly advise avoiding this company… I strongly advise avoiding this company due to their abysmal customer service. They do not provide a phone number for contact, only email. I am extremely disappointed with their unprofessionalism. This is my second attempt at giving them a chance, but it has been a total failure. I suspect foul play as they attempted to charge my card twice.

Scared I Got Scammed Easy and quick to join, but my medication was delivered to Miami instead of Ohio. Contacted company repeatedly, but no reply or fix. Today I asked to cancel membership and get a refund. Received full refund 10/30/2023.