DO NOT use this company! DO NOT use this company!! I paid up front for 3 months of medication. The first 2 months were fine but then I was completely ghosted. No meds or any contact for the 3rd month that I paid for. I've reached out to customer service 3 times with no response. The TrustPilot "rating" on their website says 4.8/5 but here on TrustPilot it's already 2.5/5. Obviously this is happening to many people. Unfortunately I got scammed. Too bad because the meds were working before they stopped sending them.

I strongly advise avoiding this company… I strongly advise avoiding this company due to their abysmal customer service. They do not provide a phone number for contact, only email. I am extremely disappointed with their unprofessionalism. This is my second attempt at giving them a chance, but it has been a total failure. I suspect foul play as they attempted to charge my card twice.

Purchased 2 months on April 5, nothing!!!! Purchased 2 months on April 2. Did my questionarre. No answer. Reached out 4 times. No response. Wondering if this is a total scam!!!

Scared I Got Scammed Easy and quick to join, but my medication was delivered to Miami instead of Ohio. Contacted company repeatedly, but no reply or fix. Today I asked to cancel membership and get a refund. Received full refund 10/30/2023.

Terrible, fraudulent company It is impossible to get a response from anyone at this company. I suspect their weight loss drugs are not even legitimate. Their website shows a false TrustPilot rating and states that you can get your money back if you aren't satisfied with your results. That is absolutely false, because if you do want your money back (or any other assistance for that matter) the only way to get ahold of them is their customer service email address... which they will never respond to. I paid for three months up front and asked for a refund before my first month was even up. No response. Then in month four, they attempted to charge me for another three months even though their website said nothing about it being a continuing subscription, and I did not authorize them to save my credit card info or enroll me in a subscription service. This company is misleading, fraudulent, non-responsive, and dangerous. Do not give them your money.