DO NOT use this company! DO NOT use this company!! I paid up front for 3 months of medication. The first 2 months were fine but then I was completely ghosted. No meds or any contact for the 3rd month that I paid for. I've reached out to customer service 3 times with no response. The TrustPilot "rating" on their website says 4.8/5 but here on TrustPilot it's already 2.5/5. Obviously this is happening to many people. Unfortunately I got scammed. Too bad because the meds were working before they stopped sending them.

Charged without authorization This company is a nightmare. After taking weeks to ever respond to me or send me my product, they have just charged me again for another 3 months of service which I did not authorize. I also never authorized them to save any payment information for me. I suspect it will take me months to get any kind of response again. Please don't use this company.

Scared I Got Scammed Easy and quick to join, but my medication was delivered to Miami instead of Ohio. Contacted company repeatedly, but no reply or fix. Today I asked to cancel membership and get a refund. Received full refund 10/30/2023.

This company is fraudulent piece of… This company is fraudulent piece of nothing! I wouldn't recommend, and they're just taking your money! I paid for the 3 months for 300 plus dollarsand I was told that I'd get a confirmation email, never got it! I sent two emails to customer service, I still haven't gotten any response. I tried called the number, and all they were trying to do was sell me this medical device, and the person wouldn't let me do anything else. This is a scam.

Down 15 lbs, Great customer experience Down 15 lbs since April. Dr. Shellenberger was amazing! Great price, great follow up, great customer support team. Thank you!