Amber
GBTerrible customer service!!!!!! Terrible customer service and I'm scared to say this may be a scam. First response was fast and then the doctor said he had to wait to send my script until support spoke to me about pricing. I was prescribed 1mg dose. Higher prices are for those over 1mg dose. Spent a week emailing nonstop and even trying to speak to the doctor and gave gotten nothing. I was so excited and now feel like it's just a scam.
Amy Spencer
GBDO NOT use this company! DO NOT use this company!! I paid up front for 3 months of medication. The first 2 months were fine but then I was completely ghosted. No meds or any contact for the 3rd month that I paid for. I've reached out to customer service 3 times with no response. The TrustPilot "rating" on their website says 4.8/5 but here on TrustPilot it's already 2.5/5. Obviously this is happening to many people. Unfortunately I got scammed. Too bad because the meds were working before they stopped sending them.
Emily S
GBNot for me This is a scam!! Do not give them your CC info! There is no way to call or contact them. Edit: 1. I am definitely a customer— my CC has been charged $479. 2. I realized the company was a scam very quickly because: -the “people” promoting them on Reddit are clearly bots and others were remarking that the company is a scam. -the number listed on the website does not work, it just rings and rings - I did not receive a purchase confirmation email - the email I did receive has a single link to click that leads to nowhere, and -the email contains no contact information at all. It’s a scam and I will be filing a merchant dispute with the CC company. Edit 2: The company reached out and offered a refund. I waited to be sure I saw the credit appear on my statement, which it just has. Thank you. I am amending my review because of this. However, due to the odd lack of phone number, etc, the company does not strike me as reputable enough to warrant buying injectable medication from.
Nomiko Batbayar
GBI strongly advise avoiding this company… I strongly advise avoiding this company due to their abysmal customer service. They do not provide a phone number for contact, only email. I am extremely disappointed with their unprofessionalism. This is my second attempt at giving them a chance, but it has been a total failure. I suspect foul play as they attempted to charge my card twice.
David S. Ross
GBScared I Got Scammed Easy and quick to join, but my medication was delivered to Miami instead of Ohio. Contacted company repeatedly, but no reply or fix. Today I asked to cancel membership and get a refund. Received full refund 10/30/2023.