DO NOT use this company! DO NOT use this company!! I paid up front for 3 months of medication. The first 2 months were fine but then I was completely ghosted. No meds or any contact for the 3rd month that I paid for. I've reached out to customer service 3 times with no response. The TrustPilot "rating" on their website says 4.8/5 but here on TrustPilot it's already 2.5/5. Obviously this is happening to many people. Unfortunately I got scammed. Too bad because the meds were working before they stopped sending them.

I strongly advise avoiding this company… I strongly advise avoiding this company due to their abysmal customer service. They do not provide a phone number for contact, only email. I am extremely disappointed with their unprofessionalism. This is my second attempt at giving them a chance, but it has been a total failure. I suspect foul play as they attempted to charge my card twice.

Got to love companies with no phone… Got to love companies with no phone numbers. Should have figured this would be my experience. Do not give this company your information or you will be charged and ghosted with absolutely no idea if and when you get the medication. I have sent multiple emails requesting a refund as I never have even spoken to the doctor. Nothing. Silence.

Down 15 lbs, Great customer experience Down 15 lbs since April. Dr. Shellenberger was amazing! Great price, great follow up, great customer support team. Thank you!

Charged without authorization This company is a nightmare. After taking weeks to ever respond to me or send me my product, they have just charged me again for another 3 months of service which I did not authorize. I also never authorized them to save any payment information for me. I suspect it will take me months to get any kind of response again. Please don't use this company.