Stair Supplies

1722 Eisenhower Driver North, 46526, Goshen, United States
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4.35
Based on 20 Reviews

5

70.00%

4

10.00%

3

10.00%

2

5.00%

1

5.00%
About Stair Supplies

In 2001, a customer named Jen was building her dream home in southern Michigan and wanted a beautiful stairway. She could see what she wanted in her mind, but the stair parts she wanted were not available through normal outlets. She wanted unique iron balusters with custom box newels. Len thought he could meet her needs, and StairSupplies was born. Today, StairSupplies thrives on customizing stairways with iron balusters, the most extensive line of box newels available, a generous selection of handrails and the most beautiful turned newels that you can imagine. While you browse the Stair Supplies website, give your imagination freedom and allow our craftsmen to complete your dream. Our stair specialists focus on building, creating and designing. Our customers understand that they want their home to be a place of beauty and function, and they need help selecting the right mixture of wood species and design to achieve a beautiful stair creation.

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Jarad
GB

They were easy to work with and the… They were easy to work with and the quality of my stair railing is excellent

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Terry in Colorado
GB

The stairs are beautiful The stairs are beautiful. Our only complaint is that we were confused by the directions for taking measurements. This meant that instead of having an inch or so to cut to custom length we barely had any extra at all. If you're not sure how to measure you should call for explanation.

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Eric Wilson
GB

My product has not been installed yet My product has not been installed yet, but the components looks very nice. Got the wrong shoes delivered with the newels which may have been my fault when i ordered, but the person who took my order over the phone should have picked up on that. Other than that Adria was great to work with and very patient with all my questions. The order shipped several weeks later than originally estimated, but that type of delay is building industry wide right now. Looking forward to enjoying the finished product.

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Michael Groman
GB

Don't Trust the Website. I recently ordered a DriveTite kit (10 pack) primarily for replacement parts for an existing cable railing project. The parts arrived quickly, within a week, and were well packaged. Unfortunately, a set of lock washers was missing. I contacted the on-line orders manager and was told StairSupplies no longer provides that part. I explained it was still included in their order form and shown in their on-line installation video. He could only say the company stopped providing the lock washers about six months ago and he will contact the web manager to edit the website. He also assured me the lock washer was not a critical part of the kit. An inadequate reponse in my view!

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Brent Ormes
GB

Although there were mistakes in my… Although there were mistakes in my order the customer service team worked hard to get the items to me overnighted and make it right.

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