Professional and good communication Touchestone lofts were recommended as one of our architects (Resi) approved building contractors. We had a very positive experience with Touchestone throughout the project, from initial quote through to snagging. Paul Johal was our main contact throughout. We met with Paul on a number of occasions to run though the contract and make amendments based on our requirements. The itemised and detailed breakdown of works ensured the process was transparent and ensured there were no surprise costs during the project. Work was invoiced each week which was helpful in spreading out the cost into smaller payments. The builder Mantas was very professional and all work was to a very high standard. Our 3 year old son still remembers ‘builder Mantas’ fondly. Communication with Paul and Mantas was primarily via WhatsApp which was always prompt and worked very well for us. We are now enjoying our ‘master loft suite’, which consists of a double bedroom, dressing room and ensuite. I would happily recommend Touchestone for a loft conversion project.

Great loft conversion! Touchstone did a fantastic job on our loft conversion (new master bedroom, en suite and study), that added lots of extra space to our house! Touchstone suggested more options for the project than others, and this was really helpful when thinking through what exactly we wanted done. Once work began, there was a steady drum-beat of work and Paul did an excellent job of communicating both with me as the customer and with the crew, making sure that deliveries and specialists were onsite when needed. A loft conversion is a big project, but despite this there were no hidden surprises, and both Paul and the crew provided regular status updates and flagged well in advance when we needed to make a decision about specifics (e.g. bathroom layout, location of windows, render colour). Would gladly recommend!

We have recently hired touchstone for… We have recently hired touchstone for our loft conversation project, and I must say that I’m extremely satisfied with their work. Paul created a bigger space than I expected, and the quality of their work was top-notch. The team was very respectful and helped explain the details of each step of the project, which made me feel more involved in the process. They were also very friendly around my kids, which was a huge plus. The best part was that they left the house clean after they finished the job. Overall, I was impressed with the good quality and finish of their work. I would highly recommend touchstone to anyone looking for a reliable and professional loft conversion service.

Very good and successful company Very good and successful company. Had very good experience with them.

Excellent after sales customer care Touchstone completed our loft conversion a couple of years ago and it was overall a very good experience. We would recommend Touchstone for your loft conversions. Excellent was also the aftersales care. We called Paul a few of times for some roof insulation problems and his response and action to sort them out was fast and effective.