Check the Work While I had a good experience until the after work was complete. One of the pier locations collapsed inward after a few days and appeared to show the foundation and exposed a sprinkler head. Contacted Permanent Pier and was transferred to warranty who said the first available day it could be checked out was Friday or in my case 6 days after the foundation repair. I think this is unacceptable since the initial repair was just a few days complete. Be sure to really check their work before the crew leaves.

Expensive mistake Apparently something has changed with this company, or they delete all bad reviews. Do your homework. Research your options. Understand exactly what you are receiving for the thousands of dollars you hand them - up front! While there appears to be very little expense for materials, they still want 50% up front, before work begins. That should have been red flag #1. They absolutely charge much more than others, but don't provide a higher quality of work. And, when they ask you to sign a blank line on their phone, they tell you it is your approval of credit card payment, when actually it is applying your signature to their proposal, which is 10 pages of fine print. I thought I was careful as I advised the sales rep that I would make a down payment in order to get the job scheduled, but I would not sign the document package until I had an opportunity to review every page. The proposal required several changes, so I never signed the first proposal package, or so I thought. When the revised document package was emailed to me at 6:39 am, the day work was to begin, there were documents dated the day I made down payment included, which allegedly had been signed by me. I never signed a proposal from PermaPier. I approved an almost $4,000 down payment, charged to my Amex, which required my signature. The sales rep ran my card on through his cell phone and asked me to sign on a blank line. I asked if he could back up so I could see what I was signing, he assured me it was just acknowledgement of the down payment on my credit card. If this review ever sees the light of day, I will provide more details, once our engineer inspects the so called repair work. To us, it appears that the 14 piers they sold us, resulted in no visible correction to the foundation. Be Careful!

EXCELLENT SERVICE Heather and Katrina did a great job in walking us through the process. They explained everything step by step and made it easy to understand. The turn around time exceeded our expectations. We would definently recommend Perma-pier.

Fixed and HAPPY!!! Perma Pier and CEO Shawn Lawson have gone way above and beyond to fix my foundation issues. I am very grateful and shocked at the concern they have shown and the extent to resolve. Thank you Shawn and to your team for fixing my home. This has been a company that stands behind what they say which doesn't happen very much.

Honestly I knew we could expect more… Honestly I knew we could expect more cracks once it was fixed but now have way more than we started with. Patio door will have to be adjusted as well as wall cracks, ceiling cracks, new tape down the wall. They were good guys, cleaned up well after the job was complete.