Good final result, rough time getting there We had a drop ceiling installed in our basement... The finished product is mostly how we would like it, but it took a few return visits from the installers to get to that point. The workers drilled the wrong size holes in the ceiling tiles, but they came back to correct it. They cut the crown moulding around an outlet without asking us what we would like to do about it (we would've preferred to just remove the outlet and not had a big notch out of the molding). They also left the crown moulding very dirty, but luckily I was able to clean it all off. Lastly, one of the workers left quite a surprise for us in the basement toilet... Which we felt was less than professional. Overall we are now happy with the results with the exception of the outlet cutout in the moulding.

My old window was better than the new one! I purchased 3 replacement basement windows and the water wells to prevent leakage into my basement. The windows being replaced were original to the home - almost 50 years, but a small trickle of water would come in after a severe rain. We were looking to one day finish the basement and thought this would be a good first step. One window was a total failure with water streaming into the basement after days of consistent or heavy rain. I use plastic and a 45 gal can to contain the water flowing in from the 'new' window. The new window that allowed heavy rain in the basement was much worse than the 50-year-old window! They offered to do more to combat the problem - install a french drain, but I lost confidence in their solutions. I did purchase a dehumidifier from them and it works really well! I need it because my basement gets a lot of water due to the new window that allows water to pour into my basement. Nice salesman, nice workers, but a little short on expertise...

Our church had for several years had a… Our church had for several years had a problem with water coming into our ladies' bathroom that resulted in water going into the men's. Other companies were unsuccessful in solving until we contacted Basement Systems USA who were able to solve our water problem.

I rarely do reviews I rarely do reviews, but this company deserved it. Professional from start to beginning

They do quality work in a timely… They do quality work in a timely fashion for a fair price.