Basement waterproofed by great company I had a great experience with Basement Systems. They came out and addressed the problem we had and we have not had water in our basement since having the work done.

Great company! When we moved into our house, we discovered multiple cracks with water leaking in. The basement was damp and dingy. This was quite discouraging as we wanted to create a kids play room and family room down there. We hired basement systems USA to remediate the issue. They did a fantastic job. The work was done neatly and quite efficiently. They repair the cracks as well as replaced our sump pump. The crew took great care of our home and left everything very clean. We even hired them once more to install their waterproof flooring throughout the basement. We have since not had any issues with water in the basement. It looks and feels great down there. We would highly recommend them to anyone.

Not very well done. We had our basement system upgraded from an older system and it was not installed as promised. They were supposed to install the dehumidifier in one spot and it was put somewhere else that was not centrally located. It’s also barely on the blocks they used to hold it up. They were supposed to reinstall our insulation, but it was very shoddily done and parts of it have already fallen down. They used tape to hold the anti-microbial layer down instead of whatever they did with the last barrier we had and it does not do a good job. Also, the layer does not seem as nice as the last one we had. Until the annual service it looked like crap. They made the team that installed it drive almost 2 and a half hours one way daily to do the installation instead of putting them up in a hotel. It’s crazy that our “local” office is in Zebulon, NC instead of Va. Beach, VA. The last guy did make it look better, but the tape has already started to come off again. We have tried on numerous occasions to complain but we have received not response from them. The system is keeping the moisture down, but I am not happy with the customer service at all. I sent my most recent complaints in about 3 weeks ago and have still heard nothing.

BS USA explains it agent conduct/contact extreme prices spamming emails BS USA is the best title for the relationship

They do quality work in a timely… They do quality work in a timely fashion for a fair price.