Very nice and knowledgeable -

Bought a stationary bike from… Bought a stationary bike from Industrial Location it was a used commercial unit used it for a few months and found the unit was skipping like a chain slip it had NO warranty I knew this brought it back to Paul they took it apart to find a dead press bearing ughhhhhh the cost of this was well over 1000 dollars just for the part upon hearing this news I was really upset 1700 bucks gone but ... no Paul had talked to the owner and they agreed to replace my unit with a Lifecycle 9500 !! I have purchased all my equipment from Paul at the Industrial location but have not had a chance to meet the owner as yet but wow talk about service these guys go over and above I highly recommend Fitness Depot Ottawa !!! Chris Kennedy

The salesmen were helpful The salesmen were helpful. The delivery was on time. The techs assembled our elliptical trainer quickly and well. We love the new addition to our home gym. Highly recommend this company.

Todd is a phenomenal employee who truly… Todd is a phenomenal employee who truly cares about the Fitness Depo customers and their satisfaction with products. He provided me with invaluable information about my T5 Treadmill and continued to follow-up with me until all of my concerns were handled. Hats off to Todd - great employee!

Very impressed with Oakville store Very impressed with the Oakville On location and especially David, the manager. The Concept 2D rower I wanted wasn't in stock and he immediately suggested a less expensive, excellent, in stock DMaster R3000 Air Rower and held it for my until my sister could get it for me a few days later. He was just as helpful when my sister went to pay for and pick up the machine. Thank you David for making this purchase a real feel good experience.