They were extremely helpful and… They were extremely helpful and knowledgeable. There was no high pressure. Their delivery crew was polite and made sure my new treadmill was working properly before they left.

The best around! Awesome folks! I have been doing business with Fitness depot since 1985. I have equipped my own home gyms, and my daughters school gym with the equipment they sell. Bob runs an excellent shop with a customer focused approach and is always friendly and helpful. I go there from time to time simply to have the opportunity to socialize with the staff and see what is new on the market. I cannot imagine anyone ever needing to shop elsewhere for any fitness related needs unless they simply do not have what you need. I love these folks and they way they always treat me is awesome!

Always allot enough time upon delivery… Always allot enough time upon delivery and install to review how to care for the equipment purchased and how to manipulate the machines. The delivery and install were great, but no guidance was given on the care and use of the equipment or who to contact if a machine was broken. My sales guys were perfect! No disappointments from them at all.

Sales vs Service The sales folks in the store are very knowledgable and helpful. But once you purchase something you are in the hands of a semi-independant service team and they are unresponsive and do not return calls. It takes days to hear from them for setup or for a repair discussed with store personnel. Not at all customer focused.

Our salesperson Our salesperson, Keith Elmore, was informed and had a no pressure consultative approach. The installation was handled by a very professional and friendly technician who set up the bike properly and efficiently. The bike developed a squeak after only 3 uses. I called Keith who immediately set up a tech repair visit. It basically needed lubrication .We have had no further problems so far. I highly recommend The Fitness Depot.