Sales vs Service The sales folks in the store are very knowledgable and helpful. But once you purchase something you are in the hands of a semi-independant service team and they are unresponsive and do not return calls. It takes days to hear from them for setup or for a repair discussed with store personnel. Not at all customer focused.

The equipment at The Fitness Depot is… The equipment at The Fitness Depot is sturdy and exceptional quality. Keith was very helpful during the purchasing process. Also, the gentleman that delivered our items took his time assembling everything. He was kind and knowledgeable. I highly recommend this company.

They are the best I have found Great selection, service, and price. They did my whole workout room after I personally tested a bunch of equipment in several locations. I use them for everything

Todd is a phenomenal employee who truly… Todd is a phenomenal employee who truly cares about the Fitness Depo customers and their satisfaction with products. He provided me with invaluable information about my T5 Treadmill and continued to follow-up with me until all of my concerns were handled. Hats off to Todd - great employee!

Our salesperson Our salesperson, Keith Elmore, was informed and had a no pressure consultative approach. The installation was handled by a very professional and friendly technician who set up the bike properly and efficiently. The bike developed a squeak after only 3 uses. I called Keith who immediately set up a tech repair visit. It basically needed lubrication .We have had no further problems so far. I highly recommend The Fitness Depot.