Mike provides excellent service helping… Mike provides excellent service helping facilitate repairs when our chair had issues. Would highly recommend his services.

Satisfying experience Thanks to Keith from customer support, buying my first massage chair was a breeze. His helpful advice made the process stress free and ensured I made the right choice. Awesome chair.

My family and I are very excited to… My family and I are very excited to have this massage chair in my home. They tend to stop in more often, knowing they can use the chair while they are here. It is a blessing! Thank you so much!!

Good customer support I recently purchased a massage chair from Mike at this company. He helped a ton find the right model and I went with the Osaki Admiral. The massage chair was ordered with "white glove delivery." I was warned ahead of time there would be a longer lead time as apparently many of the third party local installers are quite short staffed right now. The white glove installer received the item and they called about a week later to set up a delivery but they never showed up during their delivery window. I called MCD customer service and Keith (?) went out of his way to get in touch with someone from the local installer after business hours. It turns out their truck broke down. Bummer but I would have appreciated a heads up call from the installer. Keith went out of his way to help reschedule delivery for a few days later. They showed up on 9/17 and were professional but the install was not nearly as difficult as expected. Had I known, I would have just went with the standard shipping to receive it sooner. If you have help bringing in a 300ish lb chair, the install is not hard. Lesson learned. MCD was great through the selection process to intervening to help during the delivery delay to the post-sale support. Most importantly they recommended a chair that delivered as promised.

Works great love it put you to sleep… Works great love it put you to sleep then wake you up when your massage is over by resetting itself definitely recommend it