Satisfying experience Thanks to Keith from customer support, buying my first massage chair was a breeze. His helpful advice made the process stress free and ensured I made the right choice. Awesome chair.

My family and I are very excited to… My family and I are very excited to have this massage chair in my home. They tend to stop in more often, knowing they can use the chair while they are here. It is a blessing! Thank you so much!!

Great Chair We love the chair. It takes a little time to learn all the options. We are still learning. Call customer service (or even chat online) anytime and they will walk you through it. Customer Service was the best!!!

Good customer support I recently purchased a massage chair from Mike at this company. He helped a ton find the right model and I went with the Osaki Admiral. The massage chair was ordered with "white glove delivery." I was warned ahead of time there would be a longer lead time as apparently many of the third party local installers are quite short staffed right now. The white glove installer received the item and they called about a week later to set up a delivery but they never showed up during their delivery window. I called MCD customer service and Keith (?) went out of his way to get in touch with someone from the local installer after business hours. It turns out their truck broke down. Bummer but I would have appreciated a heads up call from the installer. Keith went out of his way to help reschedule delivery for a few days later. They showed up on 9/17 and were professional but the install was not nearly as difficult as expected. Had I known, I would have just went with the standard shipping to receive it sooner. If you have help bringing in a 300ish lb chair, the install is not hard. Lesson learned. MCD was great through the selection process to intervening to help during the delivery delay to the post-sale support. Most importantly they recommended a chair that delivered as promised.

The Admiral massage chair is amazingly… The Admiral massage chair is amazingly welcome in this house. Customer service is top-notch and they have answered every question I had successfully. I received an excellent chair and I know if I have any concerns in the future that I can reach out to Mike and receive awesome care. Go ahead and get yourself one! The size is phenomenal, attractive in color and design and quiet!