Professional and thorough I had to wait a few minutes but that was OK. Dr. Scott was thorough, patience and very professional. seem to genuinely care about my well-being before making a determination if these medicines would be an good option for me. Thank you, Dr. Scott for your professionalism.

Shafted out of $321.00 I signed up for 3 months of future health at a discounted rate. My credit card was quickly charged for the 3 months of subscription service as well as medicine when I had not even consulted a doctor. What if I didn't qualify for the medicine, what if I wanted a more affordable option. I wasn't sure where my journey would lead. So when I asked for a refund, it took customer service 3 days to get back to me via email as the open chat on the app was not working. Luckily I was able to get a refund for my medicine but I could not get a refund for the 3 month subscription as it was purchased at a discounted rate. The subscription is NON-refundable even though no services were redendered! Expensive lesson on my end. READ ALL THE FINE PRINT!

I had an appointment scheduled I had an appointment scheduled. Already paid all the fees. waited an hour on the phone for the video appointment, no doctor. They call later saying technical difficulties and schedule a new appointment, then they cancel that appoint " for some reason" which is all the email says. Trying to get a refund because at this point it is a waste of my time. Impossible to get someone from customer service on the phone. I will update to let it be known if I get my refund or not.

Dr. Patel makes you feel important! He's a real doctor! Dr. M. Patel was very personable and had a good televisit manner. I could tell that he actually looked at my records and my prescriptions and was interested in my health. I felt like a real person who was at a real doctors visit. This is very important to me.

Customer service was Great Customer service was Great. Brittany Adams actually took me early because i logged in 10 minutes before my scheduled time and she was free. Brittany was very knowledgeable and explained all answers in detail.