Taylor Yu
CAAmazing Customer Service! I reached out to Cymbiotika's team as I needed help with an issue and the customer service was not only quick to resolve the issue but they were so incredibly kind! I love their products but the brand itself is just amazing top to bottom. 10 stars!!!
L.P.
GBCustomer Service Response I reached out to customer service asking for help regarding a gift offer/subscription issue. I placed an order and reactivated a subscription. About 45 minutes later, I received a text wherein I could receive a free topical magnesium – if I reactivated a subscription. I reached out to see if they could somehow get this in with the one I has just reactivated. My 2 orders had already been shipped out by the time customer service got back to me, but they were able to get the issue corrected/item added on to my next subscription delivery. Not only that, they went above & beyond by gifting me an additional discount my next delivery, which really meant the world to me. I appreciated the kind words, readiness to correct the issue, and willingness to go one step further to make a customer feel supported & appreciated. Jonathan assisted me & did a fantastic job! My email was addresses in a timely manner and I am so grateful for the additional discount. Thanks Cymbiotika!!!
David Axelrod
GBSolved my problem quickly and easily Solved my problem quickly and easily. Also helped me consolidate my subscriptions. Zero hassle.
Tina De Candido
CAGreat Customer Service Carly was a great help in guiding proper product use. So friendly and kind.
Cala Mahadeo
GYAwesome Carly was good Able to communicate information on the products Was friendly