Amazing Amazing! UPS delivered my package to the wrong address and took no responsibility for it!!!! Cymbiotika you were my savior. Thank you for all you help in sending me a replacement, when this wasn’t even your fault. Unfortunately for UPS….yeah your customer service falls so short! You can’t even speak to a live person! I’ll never use your service…because it’s absolutely horrible!

Cymbiotika Canada’s top-notch customer service Cymbiotika-Canada offers a top-notch customer service experience. Johnathan is an outstandingly professional, patient, knowledgeable and polite Customer Care Associate who has raised the bar in after-sales Customer Service experience- he’s a solid asset for Cymbiotika- Canada. Forever-grateful for the support 🙏🏼

Hands down BEST customer service. They truly CARE for their customers! This company and their AMAZING customer service just got a customer FOR LIFE! I had a minor problem in one of my orders, and what did they do? They replaced my whole order and sent it out with expedited shipping at zero cost! The most painless interaction with a company’s customer service department, truly a breath of fresh air. You can tell they TRULY care about their customers. Griffin thank you for the customer service🫡

Customer Experience Advocates are the Best Fantastic help from Carly a Customer Experience Advocate who answered my call for help through info at cymbiotika.com. I needed some help with some minor struggles with the Arise Wellness Challenges and Carly delivered! Just a happy, fun and helpful interaction all the way around!

Customer Service Response I reached out to customer service asking for help regarding a gift offer/subscription issue. I placed an order and reactivated a subscription. About 45 minutes later, I received a text wherein I could receive a free topical magnesium – if I reactivated a subscription. I reached out to see if they could somehow get this in with the one I has just reactivated. My 2 orders had already been shipped out by the time customer service got back to me, but they were able to get the issue corrected/item added on to my next subscription delivery. Not only that, they went above & beyond by gifting me an additional discount my next delivery, which really meant the world to me. I appreciated the kind words, readiness to correct the issue, and willingness to go one step further to make a customer feel supported & appreciated. Jonathan assisted me & did a fantastic job! My email was addresses in a timely manner and I am so grateful for the additional discount. Thanks Cymbiotika!!!