Customer Service Response I reached out to customer service asking for help regarding a gift offer/subscription issue. I placed an order and reactivated a subscription. About 45 minutes later, I received a text wherein I could receive a free topical magnesium – if I reactivated a subscription. I reached out to see if they could somehow get this in with the one I has just reactivated. My 2 orders had already been shipped out by the time customer service got back to me, but they were able to get the issue corrected/item added on to my next subscription delivery. Not only that, they went above & beyond by gifting me an additional discount my next delivery, which really meant the world to me. I appreciated the kind words, readiness to correct the issue, and willingness to go one step further to make a customer feel supported & appreciated. Jonathan assisted me & did a fantastic job! My email was addresses in a timely manner and I am so grateful for the additional discount. Thanks Cymbiotika!!!

Excellent order follow-up Mikie was absolutely wonderful! She dry quickly found my order to see why it hadn’t shipped. She then added express shipping to be sure I will receive it asap. Above and beyond! I love every product and take about every one. Cymbiotika has truly changed my life! So grateful

Amazing Customer Service! I reached out to Cymbiotika's team as I needed help with an issue and the customer service was not only quick to resolve the issue but they were so incredibly kind! I love their products but the brand itself is just amazing top to bottom. 10 stars!!!

Highly recommend Cymbiotika Highly recommend Cymbiotika! Great products, great service, great people, and great message! Live with intention. 10/10 Thanks Anna for helping resolve my small issue! 10/10🙏🏼

Amazing help with Live Chat customer service I was very pleased to know that I was speaking with real person over the Live Chat who helped me with my customer service issue. When dealing with my concern, I really didn’t think the issue was going to be solved. But I was wrong. Customer service was amazing with answering my questions and making sure I was getting answers. The fast response to fixing my order was amazing! I am very pleased with the great support and help that I was given! I’m very pleased with all of my purchases and for all my future purchases.