Baze support was quick and efficient Baze support was quick and efficient. I misplaced my test kit some months ago and found it during my move. I contacted Baze to see if the kit was still valid, and they quickly told me it was expired and they'd already submitted a replacement kit for delivery. Overall great experience!

I had an ordinarry experince with… I had an ordinarry experince with baze.com. Everythng was almst good, though not perfect. The site was quite user friendly and navigatin was easy. I was able to acheive what I needed in a jiffy. When it comes to customer servce, things could be improved litle bit. However overall I found it satisfactry for a non-shopping experince.

Great communication, customer service, and quality Customer service is always quick and very warm... I've had experiences with other wellness brands treating me poorly because I'm not as educated as the experts behind the brand are. So silly. Not so with Baze. Also I feel like the supplements they send are truly of higher/trustworthy quality and effectiveness. I've taken magnesium before but never felt such a tangible difference as I did while taking theirs for the period they sent it. Also, they don't have you taking things indefinitely. After a little over a month of the magnesium they adjusted my supplement needs. That felt legit.

Responsive and easy to resolve! Responsive and easy to resolve! Jenni replied to my email quickly - and did the same with each subsequent response. She was clear in explaining what I needed to do and what she needed from me - which eliminated extra steps. My question was answered and a resolution was provided readily. Thank you!

My experience with baze.com was… My experience with baze.com was ordinary. I'd say on the averge. The products were satisfactory. The ordering process was ok, nothing spectacular. The customer service was norm. Payment went smoothly and shipping times were reasonable, without any exessive delays. The selection was nit remarkable, but there were enough items to choose from. All in all, my experience was mundane. Prcies were fair, considering the overall quality. Nothing worth coming back for in particular. Mistakes happened, but I can't say it affected my experience significantly.