Responsive and easy to resolve! Responsive and easy to resolve! Jenni replied to my email quickly - and did the same with each subsequent response. She was clear in explaining what I needed to do and what she needed from me - which eliminated extra steps. My question was answered and a resolution was provided readily. Thank you!

I had an ordinarry experince with… I had an ordinarry experince with baze.com. Everythng was almst good, though not perfect. The site was quite user friendly and navigatin was easy. I was able to acheive what I needed in a jiffy. When it comes to customer servce, things could be improved litle bit. However overall I found it satisfactry for a non-shopping experince.

I like having the individual packages… I like having the individual packages already done for me. I like the idea about the information cards about each vitamin I’m taking, but honestly you need to tell me what each vitamin is doing to help me. If you tell me this one helps with the heart or this one helps with my joints, that would be very helpful. People ask me why I’m taking certain vitamins and i don’t know why. Thx eric

I like the concept of having my vitamin… I like the concept of having my vitamin plan designed for me individual needs. That being said, an expansion of the scope of vitamins tested/monitored would be something I’d hope to see soon. Also, the initial report simply gave broad categories of each vitamin level in the blood. The report should be used as an educational tool. What are levels supposed to be? What is the actual numeric level in our blood? What might contribute to too high or too low a level? What dietary adjustments can be made to address this.

Baze support was quick and efficient Baze support was quick and efficient. I misplaced my test kit some months ago and found it during my move. I contacted Baze to see if the kit was still valid, and they quickly told me it was expired and they'd already submitted a replacement kit for delivery. Overall great experience!