anthony cardona
GBA little slow to repond but the issue… A little slow to repond but the issue is resolved
Desiree Listy
GBAmazing support xTool support has been amazing since I bought my S1. They are quick to reply for every case I have put in and are very friendly and helpful. Shelley really helped me work through an issue that took a few weeks to resolve but she and the team continued to check in and never let my support ticket sit. Definitely been a great experience and so glad that I picked an xTool for my first laser.
Andre B
PFXTOOL 5 stars customer support I ordered an S1 laser engraver and as a beginner in this business I had a lot of questions. At every stage of the ordering process, and even after I received my parcel, I was able to rely on XTOOL's customer service, and especially on Solidy, who quickly provided all the answers I was looking for. This is clearly 5-star user support. Thanks again to Solidy for your patience, responsiveness and invaluable help.
Neudys Herrera
CAHad a little problem and Emma help me… Had a little problem and Emma help me to solve it so fast! She was amazing! thank you so much Emma!
Carl Harper
GBResponsive Support & Fast Shipping Fast Shipping. Received my S1 40W Laser Rotary Kit within 5 days of purchase. Reached out for support after receiving my item, and Luka was very helpful in addressing my question and request. Response from support was within 24 hours, and customer focused for resolve. Very happy with my experience so far!