anthony cardona
GBA little slow to repond but the issue… A little slow to repond but the issue is resolved
Michael Kies
DEXtool support was excellent! I am extremely satisfied with Ivy's service. I needed replacement lenses for my D1 and within a very short time, Ivy helped me in a professional and very friendly manner.
Desiree Listy
GBAmazing support xTool support has been amazing since I bought my S1. They are quick to reply for every case I have put in and are very friendly and helpful. Shelley really helped me work through an issue that took a few weeks to resolve but she and the team continued to check in and never let my support ticket sit. Definitely been a great experience and so glad that I picked an xTool for my first laser.
Arn Sivba
GBXtool SCAM… I purchased a D8 with additional cabling in January and have not received it yet in March. Seller is not responsive. CC company is trying to recover $, but, no luck so far. Site and company appear to be a total scam….
D D
CAI purchased the xtool D1 pro 10 watt… I purchased the xtool D1 pro 10 watt laser system thinking that I could upgrade later to the 20 watt module. Customer service didn't disappoint. The email back and forth is a pain. Can take a week to get a simple issue fixed ,but they did help me beyond my expectations.