Please Keep Your Money in your Pocket Please think about what your going to put yourself through.. On the 29th May 2023 I purchased water softener and filtration system totalling over £1000. On the site with it's glossy adds buy with confidence Full Refund given if your not happy...However my experience of lies not returning my calls, no clue of when my purchase was going to arrive. I have asked for a refund. Well that is a Joke in it's self. The date to day is the 27th of July 2023 I am still waiting.. I have now spoken to a researcher from a well known consumer program,to see if they can help!! Please Keep money in your pocket and try another company!! Mr Terence Bowerman

First class service and excellent softener. This is our second crown softener that we have purchased from Fountain Softeners, the first was in 2009 which lasted around 15 years (they don’t go on forever). The replacement which arrived a week ago is the latest twintec from Harvey Softeners along with 6 packs of block salt, all quoted delivery times were met. This is the best company to purchase the twintec softener from as it comes with a five year warranty for both parts and labour which no one else provides and the price is also considerably cheaper.

0 stars / avoid avoid avoid 0 stars / avoid avoid avoid Ordered a water softener Simplex Metered Commercial Water Softeners | 1 inch connections on 6th Feb promised delivery it came 3/4 weeks later, incomplete order. Had to chase them profusely. There didn’t update until we advised always delayed DPD fault never took owner ship. Let down our big customer, had to pay abortive fee to our client . Never received an apology. Now trying to raise a compliant and compensation process and no answer just getting ignored. This is beyond terrible service ! Will NOT use or recommend

Very timely delivery of our Harvey… Very timely delivery of our Harvey Crown water softener and blocks of salt - I spoke to customer services just to check on a delivery date (as we'd already booked our plumber for something else, so we were keen to get the above delivered) and as promised, delivered on the day stated. I can't believe we hadn't bought a softener sooner! Pete

Excellent Service I have ordered my water filter cartridges from Fountain Softeners for some years. I have always found them to be very helpful and knowledgeable and my order has always been delivered as promised. I would recommend this company.