Ordered a replacement water filter tap Ordered a replacement water filter tap. The connection on new tap wider than existing. James explained the issue and has sent out a part to help connect.

Avoid for pre Xmas delivery Absolute ball ache of a company to deal with. Ordered a water softener mid Aug for a customer, Chased endlessly after 4 weeks as no update. Had a call with the sales director who again gave empty promises. Have put it in dispute with credit card company, 7 weeks of being led up the garden path, joke of a company.

100% good company I purchased a Harvey water softner from Fountain softners, the service was 100% Delivery was as said and the after service from James was second to none, I would highly recommend purchasing from this company. Thank you guys for everything

10 Ltr water Softener Had a Problem With a damaged delivered Softener . It was replaced within 48Hrs and the faulty one collected the following day. James of Fountain Softeners could not of been more apologetic and helpful.

Bought Harvey Crown Water Softener Bought a Harvey Crown water softener after talking to James quite late one evening. Good price and 6 months free salt was even better. Slight delay in delivery due to supplier issue did not detract from the experience. His staff answered the phone out of hours and were very helpful. Can be a bit slow with any follow up action.