Fountain Softeners

RH14 0EJ, Billingshurst, United States
image
3.35
Based on 20 Reviews

5

50.00%

4

10.00%

3

0.00%

2

5.00%

1

35.00%
About Fountain Softeners

We offer a full range of Water softeners, Filtration, 3 way taps and Water softener Salt & Accessories online with free U.K delivery.

Tags
Contact Info

You need to Login first to submit your review.

image
Robert Harper
GB

Ordered a replacement water filter tap Ordered a replacement water filter tap. The connection on new tap wider than existing. James explained the issue and has sent out a part to help connect.

image
yusuf dourmoush
GB

100% good company I purchased a Harvey water softner from Fountain softners, the service was 100% Delivery was as said and the after service from James was second to none, I would highly recommend purchasing from this company. Thank you guys for everything

image
Terry Bowermen
GB

Please Keep Your Money in your Pocket Please think about what your going to put yourself through.. On the 29th May 2023 I purchased water softener and filtration system totalling over £1000. On the site with it's glossy adds buy with confidence Full Refund given if your not happy...However my experience of lies not returning my calls, no clue of when my purchase was going to arrive. I have asked for a refund. Well that is a Joke in it's self. The date to day is the 27th of July 2023 I am still waiting.. I have now spoken to a researcher from a well known consumer program,to see if they can help!! Please Keep money in your pocket and try another company!! Mr Terence Bowerman

image
C S
GB

Avoid this company! Like other reviewers have experienced, this company should be avoided if you don't want the hassle and don't want to be lied to. I ordered 60 bags of block salt on 26th June after numerous calls to chase up, they finally delivered 33 bags on 7th Sep. After chasing for the remaining 27 bags for 4 weeks, I made one last attempt on 11th Oct to get it delivered. The lady on the phone promised to escalate it and give me a call back. This of course did not happen and forced me to raise a dispute with PayPal and requested a refund for the remaining bags, calculated fairly (Unlike this company, I am honest and fair). They obviously have stock issues, and I will understand if they communicated that to me. Tell me a realistic time frame instead of telling me that it will be delivered in a few days or next week when clearly you know it won't. I have been out of pocket for nearly 4 months and a lot of time wasted calling them. You have been warned.

image
Chris B
GB

If only you responded to your customers as quick as a bad review! If only you responded to your customers as quick as you reply to a bad review on here, I would still have my customer! This was the first time this customer used my services, due to the fact that your team took weeks to return a phone call or respond to an email, the customer thought I was taking the mick and lost confidence/trust in me. I was told I would be given a refund but as usual it took 6 weeks to receive! Unlike your company I issued the full refund straight away for the tap and my services, losing out financially. After chasing you daily, 6 weeks later I got a refund to find it was only partial. How can you have the audacity not to give me a refund for the tap and the filter, that I bought as a package - an embarrassing service.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow