I telephoned the helpline for some… I telephoned the helpline for some guidance on a water softener supplied by Fountain Softeners in a house that I have purchased. The receptionist and technical team could not have been more helpful. Highly recommend.

10 Ltr water Softener Had a Problem With a damaged delivered Softener . It was replaced within 48Hrs and the faulty one collected the following day. James of Fountain Softeners could not of been more apologetic and helpful.

Excellent Service I have ordered my water filter cartridges from Fountain Softeners for some years. I have always found them to be very helpful and knowledgeable and my order has always been delivered as promised. I would recommend this company.

If only you responded to your customers as quick as a bad review! If only you responded to your customers as quick as you reply to a bad review on here, I would still have my customer! This was the first time this customer used my services, due to the fact that your team took weeks to return a phone call or respond to an email, the customer thought I was taking the mick and lost confidence/trust in me. I was told I would be given a refund but as usual it took 6 weeks to receive! Unlike your company I issued the full refund straight away for the tap and my services, losing out financially. After chasing you daily, 6 weeks later I got a refund to find it was only partial. How can you have the audacity not to give me a refund for the tap and the filter, that I bought as a package - an embarrassing service.

100% good company I purchased a Harvey water softner from Fountain softners, the service was 100% Delivery was as said and the after service from James was second to none, I would highly recommend purchasing from this company. Thank you guys for everything