I ordered 12 blocks of Harvey block… I ordered 12 blocks of Harvey block salt 15 days ago [Order ID 39558054 - 31-May-2022]. Although the web page stated delivery would be two to five working days I am still awaiting for the delivery and I have not received any update from Fountain Softeners.

100% good company I purchased a Harvey water softner from Fountain softners, the service was 100% Delivery was as said and the after service from James was second to none, I would highly recommend purchasing from this company. Thank you guys for everything

Ordered a replacement water filter tap Ordered a replacement water filter tap. The connection on new tap wider than existing. James explained the issue and has sent out a part to help connect.

Very timely delivery of our Harvey… Very timely delivery of our Harvey Crown water softener and blocks of salt - I spoke to customer services just to check on a delivery date (as we'd already booked our plumber for something else, so we were keen to get the above delivered) and as promised, delivered on the day stated. I can't believe we hadn't bought a softener sooner! Pete

0 stars / avoid avoid avoid 0 stars / avoid avoid avoid Ordered a water softener Simplex Metered Commercial Water Softeners | 1 inch connections on 6th Feb promised delivery it came 3/4 weeks later, incomplete order. Had to chase them profusely. There didn’t update until we advised always delayed DPD fault never took owner ship. Let down our big customer, had to pay abortive fee to our client . Never received an apology. Now trying to raise a compliant and compensation process and no answer just getting ignored. This is beyond terrible service ! Will NOT use or recommend