Run away do not buy from them unless you want alot of frustration. I ordered Gree minisplit from them and the outside unit had a leak on the inside. (Busted line behind the compressor.) They said call out my installer (who will charge me because it was not from them overall bad experience and even worse support. they want me to spend a small fortune because they sent me a bad unit.

Great company to do business with! ComfortUp was awesome to deal with. I saved over $700 on 2 Gree Mini Splits compared to my local supplier. Getting a quote was fast and easy. The only problem I had was with Southeastern Freight in Asheville. I had to initiate contact, it took several days for delivery after my units arrived in Asheville, and the 5-hour delivery window was not adhered to.

I haven’t slept in over a month and my… I haven’t slept in over a month and my project is more of a nightmare over dealing with this company. Try and call them before you buy something from them because they never pick up or respond to emails and good luck getting your money back if something does go wrong. It’s a joke at this point and I have little hope of getting my money back without hiring a lawyer which I plan to do at this point.

worst company ever never pick up phone worst company ever never pick up phone, sell reject products, had heat pumps replaced and new one still not working, continous E1 Absolutely horrible company

They will sell a homeowner anything They will sell a homeowner anything! Fair prices, not great, But before you by, beware! They will NOT! give you any technical support on anything you buy from them.