Warranty When I pulled up the warranty registration to register the two units, in the fine print it states , THEY DO NOT WARRANT ANY PRODUCTS SOLD OVER THE INTERNET . I called the company an the never called me back. Bottom line no warranty. Even thou the advertising on eBay states the warranty information.

Run away do not buy from them unless you want alot of frustration. I ordered Gree minisplit from them and the outside unit had a leak on the inside. (Busted line behind the compressor.) They said call out my installer (who will charge me because it was not from them overall bad experience and even worse support. they want me to spend a small fortune because they sent me a bad unit.

I haven’t slept in over a month and my… I haven’t slept in over a month and my project is more of a nightmare over dealing with this company. Try and call them before you buy something from them because they never pick up or respond to emails and good luck getting your money back if something does go wrong. It’s a joke at this point and I have little hope of getting my money back without hiring a lawyer which I plan to do at this point.

Purchased 10 Gree 9000BTU 38 seer with… Purchased 10 Gree 9000BTU 38 seer with built in WiFi mini split system. They gave me a discount. Three units arrived damaged by shipping company. I provided photos. ComfortUp immediately sent three more units without hesitation. All units are installed and work great. I would recommend ComfortUp!

They will sell a homeowner anything They will sell a homeowner anything! Fair prices, not great, But before you by, beware! They will NOT! give you any technical support on anything you buy from them.