Ordered parts one week ago have not… Ordered parts one week ago have not heard a word from them sent a note on chat that I really need the order no response this is my first order with them makes me apprehensive I hope every thing comes out ok

Great Price and fast delivery Bought Silver King SK11 Chemical Force & Suction Pump. Best price anywhere and had it in three days with regular shipping. Outstanding.

Part was exactly as ordered Part was exactly as ordered. Although website did not display a picture of it; I was trusting the part number since I knew what I needed. Only real issue was no email order confirmation. Did get an email once I inquired about my order thru the website and all was good.

DIY is a Ghost Like other reviewers, I ordered parts, they were never received, and they do not respond to phone or email. (It appears the phone is disconnected.) Don't waste your time ordering from DIY!

Very Poor I place an order for decking material on 5 Nov with delivery promised within 5 working days. I was assured that I would be notified of the delivery day. No notification of delivery was received so on the 6th day I called the company to be informed delivery was scheduled for the following day - when I was unavailable. We rescheduled the delivery for the following week. However, I then received notification by email that the company was cancelling the order and that I would receive a full refund. I have yet to receive the refund of £4200.