Norma was great to work with she found… Norma was great to work with she found the parts I needed for my pool lift and was able to help get them to me the next day. when installed the new parts and the lift still wasn't working correctly, she helps me trouble shot? and when got Gobal pool lift on the phone shortly we had the lift up and running this is excellent customer service

Lillian. Spoke with Lillian on Friday 5/5 as I… Spoke with Lillian on Friday 5/5 as I couldn’t track my delivery. She was very helpful and found out the order was not in the system. Gave me an update and said package would be here Saturday afternoon. Emailed tracking info. Very nice and courteous. Package was here Saturday afternoon, works great. Thanks Tom

Great company! Great company. Been looking for a hard to find replacement handle for valve on my sprinkler system. They had it. Definitely place to shop for hard to find items. Fast shipping!

Be prepared for a very poor customer experience. I rarely write a poor review however this business and their practices and customer service are truly the worst. Please choose to give your hard earned dollars to a business that actually carries inventory; communicates with their customers, and provides support when an issue arises. @poolweb.com fails in each of these areas however the one area they are successful at is accepting your money. I strongly recommend choosing another business unless you have no other choice.

Customer service agent was very… Customer service agent was very professional, and easy to talk to, and went out of her way to help me with my questions