Charles
GBFind another company I purchased 2 pool lights and 1 Spa light. Unfortunately the spa light color is not the same as my pool lights. The same Blue was ordered for both. I spoke with Danielle and I’m being told the reason the colors don’t match is because my pool is painted. My pool is not and has never been painted. She told me I have to take this up with the manufacturer. I am of the opinion this company’s customer service is less than desirable. I will never purchase from them again.
Matthew
GBI've been looking for a replacement… I've been looking for a replacement pool light to replace my old fiber optic light. Local pool distributors were unable to steer me in the right direction. Poolweb was very helpful and new exactly what I was looking for I wish I spoke to them months ago. THANK YOU!
Chazz
GBAbsolutely amazing purchase and follow-up support Absolutely amazing purchase and follow-up support, shipping, and delivery. Norma was able to get us a pump and motor in 1 day which is crazy outstanding!
C Carol Seeley
GBWorks Great!The product arrived just as advertised The product arrived just as advertised. When placed in our skimmer, it performed perfectly.
Forbes PropertyManagement
CABe prepared for a very poor customer experience. I rarely write a poor review however this business and their practices and customer service are truly the worst. Please choose to give your hard earned dollars to a business that actually carries inventory; communicates with their customers, and provides support when an issue arises. @poolweb.com fails in each of these areas however the one area they are successful at is accepting your money. I strongly recommend choosing another business unless you have no other choice.