Customer service agent was very… Customer service agent was very professional, and easy to talk to, and went out of her way to help me with my questions

Be prepared for a very poor customer experience. I rarely write a poor review however this business and their practices and customer service are truly the worst. Please choose to give your hard earned dollars to a business that actually carries inventory; communicates with their customers, and provides support when an issue arises. @poolweb.com fails in each of these areas however the one area they are successful at is accepting your money. I strongly recommend choosing another business unless you have no other choice.

Best selection and price After searching on line for a pool handrail sleeve, and finding very little color choice in the size I needed, I came across Pool Web and ended my search. They had exactly what I wanted at a great price, and it arrived quickly. The experience could not have gone better. THANKS!

Lillian. Spoke with Lillian on Friday 5/5 as I… Spoke with Lillian on Friday 5/5 as I couldn’t track my delivery. She was very helpful and found out the order was not in the system. Gave me an update and said package would be here Saturday afternoon. Emailed tracking info. Very nice and courteous. Package was here Saturday afternoon, works great. Thanks Tom

PoolWeb A++ Super fast service… & FREE shipping over $50 bucks..😎 My pool rope w/Floats(5x9)was the perfect size in length30’… …and the best thing of all, was I needed to confirm a few things and.. when I called … (..a real live HUMAN answered) NOT some robot system.. Happy Pool Customer in NorthEastern, TN Mnts.. Mr.K