Brian
GBPatrick Hill and the YouTube videos Patrick Hill and the YouTube videos. Patrick went above and beyond the call of duty to get us the answers that we had before purchasing the pergola. He was super responsive and very thorough. Thank you Patrick!! Also, the YouTube videos are Very Informative, it was the videos that sold me on the product.
Mick W
GBA Quality Pergola What made my experience great : (1) The quality of the Pergola. (2) The staff (Chase) helping with the purchase and support during the assembly. (3) Final product is awesome. (4) Very strong/solid pergola, while any wind is not a problem. (5) Finished paint looks great
Jim Szalay
GBBest Decision Ever!!!!! All aspects of our experience with Luxury Pergola has been exceptionally positive. The majority of our experience has been with Brendan, one of the co-founders of the company. Brendan was very patient and detail oriented as he guided us through the purchase and installation process. It has been two months since installation and we love our pergola even more each day. Kudos to Brendan and all of the The Luxury Pergola staff.
Lee Gall
GBDeLuna Pergola Simply put, quality product made to last.coupled with great customer service. Chase was readily available for questions. And on the weekend, a call was promptly answered with the information I needed for problem resolution ( ie loose wire in the low voltage box). And even though the delivery came a little late into the evening, the driver made sure the delivery was made the day promised and helped me load everything into my garage. And he and his wife/navigator took the time to enjoy a cool one with us before they left!
Larry Bedosky
GBVery helpful and knowledgeable staff Very helpful and knowledgeable staff. They made the process of purchasing an expensive, custom made product easy.