Kent Shaner
GBVery good I'm now 95% done and very… Very good I'm now 95% done and very impressed with the pergula. I'm old school and the you tube instructions do not impress me. Some paper instructions especially with the super setup would help alot.
Brian
GBPatrick Hill and the YouTube videos Patrick Hill and the YouTube videos. Patrick went above and beyond the call of duty to get us the answers that we had before purchasing the pergola. He was super responsive and very thorough. Thank you Patrick!! Also, the YouTube videos are Very Informative, it was the videos that sold me on the product.
Matthew Henry
GBexceptional quality and above sensational customer service The exceptional build quality would be enough for me to give this product a 5/5 star review, however the above and beyond service I received in getting my questions answered merit an extra star. Thank you, Brendan, for making the buying process seamless. Don’t make the mistake of trying to buy a cheap imported imitator. This pergola is more than a shade structure for a house — it has become an extension of our home here in Texas.
Amit Bali
GBWorth The Money I was really impressed with the luxury pergola. We got the 12 x 16 build, and it looks impressive. It took us 3-4 days to finish, and the hardest part was getting the beams up, as it requires 3 people at least to set up. I really like how simple it was to install, and the video really tells you everything you need to know to set up efficiently. Patrick was our sales rep, and he was really helpful in answering any questions we had when we called. Overall, I would recommend this product to a friend, and although the price is high, I would say it’s more than worth if you’re looking for a quality product that will last for a long time.
Lee Gall
GBDeLuna Pergola Simply put, quality product made to last.coupled with great customer service. Chase was readily available for questions. And on the weekend, a call was promptly answered with the information I needed for problem resolution ( ie loose wire in the low voltage box). And even though the delivery came a little late into the evening, the driver made sure the delivery was made the day promised and helped me load everything into my garage. And he and his wife/navigator took the time to enjoy a cool one with us before they left!