Very good I'm now 95% done and very… Very good I'm now 95% done and very impressed with the pergula. I'm old school and the you tube instructions do not impress me. Some paper instructions especially with the super setup would help alot.

DeLuna Pergola Simply put, quality product made to last.coupled with great customer service. Chase was readily available for questions. And on the weekend, a call was promptly answered with the information I needed for problem resolution ( ie loose wire in the low voltage box). And even though the delivery came a little late into the evening, the driver made sure the delivery was made the day promised and helped me load everything into my garage. And he and his wife/navigator took the time to enjoy a cool one with us before they left!

Well made and great service Well made, high quality product. I cannot say enough about how impressed I am with the construction of the pergola and the excellent service that I received. The order was shipped and delivered exactly as described, in a timely manner and with no issues. I was able to track the driver and was called about 1 hour before delivery. Well done and thank you for such a great addition to our home.

Absolutely amazing product and customer service! Absolutely amazing product and customer service! Chase gave us easily the best customer service we have received from a company ever. He was there for any question we had before, during and after installation. The pergola not only looks incredible but you can tell it is very high quality and should last a very long time. Installation was definitely a project but the videos they have are very detailed and informational. These guys obviously have great passion for what they do and stand behind their product. Thank you again to Chase and the team! We are very happy with our new pergola!

Quality / Customer Service Customer Service has been top notch. Chase and Brandon are always quick to respond to my many questions. I just received my delivery, loved the tracker app, was able to go about my day and plan when I needed to be home. The TQL truck driver was courteous and helped me off load the boxes. I continue to be impressed with Luxary Pergola. I have not seen such detail/care in packaging materials in a long time. And I am blown away at the weight and heavy duty structure of the base piece that I took out of one box. Now it makes sense regarding the recommendation to use 20 inch diameter sonotube for the footers. Looking forward to getting this put together.