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Trustify360 - Default Title

The Luxury Pergola

17005 Westfield Park Road Suite 110, 46074, Westfield, United States

http://theluxurypergola.com

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4.95

Based on 20 Reviews

95.00%

5.00%

0.00%

About The Luxury Pergola

We are a family owned business focused on providing the strongest and highest quality pergola kits in the world. Our kits are made in the USA in our own facilities by trained professionals. The aluminum pergola kits from The Luxury Pergola are all made to order to make sure our customers get exactly what they are looking for for their space. With our fully customizable pergola kit you can get unparalleled commercial grade quality without paying a fortune for it. The innovative open and closing pergola from The Luxury pergola allows us to make the pergola waterproof in even the worst storms and survive hurricane force winds of 130 mph. With a louvered pergola you can get all the functionality of a traditional pergola and you can get the benefits of a solid roof. By being made in the USA, we can offer the best quality pergola in the world at a price that is significantly less than any comparable product on the market. The Luxury Pergola is focused on providing fantastic pergola shade, a waterproof pergola, and a product that can stand the test of time no matter your needs. With The Luxury Pergola, you can get a custom sized pergola from 8x8 pergolas all the way to 12x20 pergolas with only 4 posts. If you want to combine pergola units, you can go as large as you want. Our focus on innovation is key in providing the strongest pergolas in the world made from the highest quality aluminum with the strongest powder coat in the industry to ensure your pergola lasts a lifetime.

Contact Info

http://theluxurypergola.com
17005 Westfield Park Road Suite 110, 46074, Westfield, United States
[email protected]

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Communication and following up with… Communication and following up with their clients in timely manner. Whenever I had a questions, they responded quickly. We worked with chase, he was diligent and very good about answering questions about installation, warranty etc. he also came by to check after it was installed to make sure all went okay! I highly recommend luxury pergola. Their customer service, produce design and work ethics are great! We had a great experience working with them.

Quality / Customer Service Customer Service has been top notch. Chase and Brandon are always quick to respond to my many questions. I just received my delivery, loved the tracker app, was able to go about my day and plan when I needed to be home. The TQL truck driver was courteous and helped me off load the boxes. I continue to be impressed with Luxary Pergola. I have not seen such detail/care in packaging materials in a long time. And I am blown away at the weight and heavy duty structure of the base piece that I took out of one box. Now it makes sense regarding the recommendation to use 20 inch diameter sonotube for the footers. Looking forward to getting this put together.

More user friendly, instructions need to be more exact. Excellent product but need to be more customer friendly. By this I mean don’t just put a video on YouTube, put detailed instructions in the units. Which screws go were. You could take a page from IKEA’s playbook. You need to have detailed instructions throughout the process, including pictures and drawings.

Highly Recommend I doubt any other company in this industry will ever beat the luxury pergola’s customer service or product value. I had another company come out and they quoted us 3x the price of what we ended up paying. I had a local contractor install ours on our back patio and I’ve gotten to enjoy it with the family for a few weeks now. We also received a lot of complements from our neighbors as well!

A Quality Pergola What made my experience great : (1) The quality of the Pergola. (2) The staff (Chase) helping with the purchase and support during the assembly. (3) Final product is awesome. (4) Very strong/solid pergola, while any wind is not a problem. (5) Finished paint looks great

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The Luxury Pergola

http://theluxurypergola.com

About The Luxury Pergola

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