Nolita
GBSupreme Quality I ordered a material sample, the ordering process was short and simple. The product arrived as scheduled. The quality and strength of the material is the best I've seen for over 30 years and I have seen and used Pergolas throughout the years. Whatever size you get. I'm sure it will outlast your lifetime and your children's. I recommend this product to anyone who wants the most superior product on the market.
Craig Skorich
GBQuality / Customer Service Customer Service has been top notch. Chase and Brandon are always quick to respond to my many questions. I just received my delivery, loved the tracker app, was able to go about my day and plan when I needed to be home. The TQL truck driver was courteous and helped me off load the boxes. I continue to be impressed with Luxary Pergola. I have not seen such detail/care in packaging materials in a long time. And I am blown away at the weight and heavy duty structure of the base piece that I took out of one box. Now it makes sense regarding the recommendation to use 20 inch diameter sonotube for the footers. Looking forward to getting this put together.
Lee Gall
GBDeLuna Pergola Simply put, quality product made to last.coupled with great customer service. Chase was readily available for questions. And on the weekend, a call was promptly answered with the information I needed for problem resolution ( ie loose wire in the low voltage box). And even though the delivery came a little late into the evening, the driver made sure the delivery was made the day promised and helped me load everything into my garage. And he and his wife/navigator took the time to enjoy a cool one with us before they left!
Kent Shaner
GBVery good I'm now 95% done and very… Very good I'm now 95% done and very impressed with the pergula. I'm old school and the you tube instructions do not impress me. Some paper instructions especially with the super setup would help alot.
Jim Szalay
GBBest Decision Ever!!!!! All aspects of our experience with Luxury Pergola has been exceptionally positive. The majority of our experience has been with Brendan, one of the co-founders of the company. Brendan was very patient and detail oriented as he guided us through the purchase and installation process. It has been two months since installation and we love our pergola even more each day. Kudos to Brendan and all of the The Luxury Pergola staff.