Larry Bedosky
GBVery helpful and knowledgeable staff Very helpful and knowledgeable staff. They made the process of purchasing an expensive, custom made product easy.
Marie
GBHighly Recommend I doubt any other company in this industry will ever beat the luxury pergola’s customer service or product value. I had another company come out and they quoted us 3x the price of what we ended up paying. I had a local contractor install ours on our back patio and I’ve gotten to enjoy it with the family for a few weeks now. We also received a lot of complements from our neighbors as well!
X Cox
GBVery happy with our Luxury Pergola The pergola is well made and has better wind and snow ratings than any other product we could find on the market... and at a reasonable price. Assembly took some time but was straightforward. Customer communications were excellent, and their follow-up has been good as well. A family owned company that is working to make the purchase and assembly of a quality pergola easy and affordable.
Niral Crum
GBCommunication and following up with… Communication and following up with their clients in timely manner. Whenever I had a questions, they responded quickly. We worked with chase, he was diligent and very good about answering questions about installation, warranty etc. he also came by to check after it was installed to make sure all went okay! I highly recommend luxury pergola. Their customer service, produce design and work ethics are great! We had a great experience working with them.
Jim Szalay
GBBest Decision Ever!!!!! All aspects of our experience with Luxury Pergola has been exceptionally positive. The majority of our experience has been with Brendan, one of the co-founders of the company. Brendan was very patient and detail oriented as he guided us through the purchase and installation process. It has been two months since installation and we love our pergola even more each day. Kudos to Brendan and all of the The Luxury Pergola staff.