Great team, service and product I had a great phone conversation with 2 staff members. I received a discount on shipping and I appreciate that. The heater and stack arrived quickly and when installed worked perfectly. I highly recommend this company. Thanks!

Fast delivery You get the product out fast which is important to people like me, running a pool company, who needs the items to make our customers happy. Also important for homeowners who may not order the product until they already need it for an issue

Received a competitive price from your… Received a competitive price from your sales agent. Routing and reporting shipping steps was puzzling. The filter was delivered by a friendly small local delivery co. Their truck had a gate that lowered the pallet to the ground. Nice touch. The filter was well strapped to a pallet. Good experience

I was not told the item was on backorder The delivery went smoothly. My only complaint is a big one -- I was led to believe when ordering and in the order confirmation that the pool chiller would ship right away. I was not told there was a six-week delay (in other words, backorder) until I had made the purchase and called to find out why nothing seemed to be happening. So, I received a pool chiller when summer was over. Had the real situation been portrayed correctly, I would not have placed the order at all and waited until the Spring.

Warranty doesn't exist Based on the warranty, the items should've been free. Hail damaged top rails and post caps. False advertising. Just say there isn't a warranty on the Laguna Calimar pool. Manufacturer said call the distributor and distributor said not our problem.