Sensor gives incorrect temperatures The part isn’t a direct replacement. The sensor reads incorrect temperatures. Because it reads lower temperatures than actual, at least I can use the heater. But it’s an on or off situation since the thermostat doesn’t work due to the sensor giving incorrect readings. But the part came on time and the communication was excellent. Brian

I got what I wanted, packaging could be better. I got exactly what I needed, but it took a long time to finally ship and the packaging was really not as secure and protected as I would have preferred. The box was really beat up and looked resealed and the parts were just loose inside.

products as described My purchase decisions are hugely dependent on shipping costs, so to find out after ordering that the S&H is going to be increased and all the communication, reprocessing, increase, etc. brought a negative slant to the purchase. Had I known, I would have purchased otherwise, but it's here now and we're up and running again.

Great communications Great communications! Delivered and received as promised, in the nick of time. Will definitely be using Wild West again. One suggestion, provide a good working number for contact. Sometimes parts are hard to find and we don't all know the "techinical" terms to all the parts.

A part I needed was not in stock A part I needed was not in stock, even though it said "in stock" on the product page. I added some other things to my order and now have received all of them, except for the out of stock item, which still showed in stock after I was told it was not. Also, there was no padding or packing material to protect a strainer basket I ordered, but it doesn't seem to be damaged???