Right after I placed my order Right after I placed my order, my pool service told me I ordered the wrong part. Three times within 12 hours I reached out to support@wildwestpoolsupplies to CANCEL the order #356241 with no response until after the part shipped. Only then did Hannah reply with a note saying it is too late to cancel the order and I must refuse the order upon delivery. If I am unable to do so at that time then they would have to arrange for a return which I would have to pay for. Total Crap !!!

Gecko 8 button I had an old private label mspa, and they put me on a new gecko replacement controller; based off my motherboard setup. The controls matched, worked, and look quite a bit better than the old waterlogged control panel. I have a hot tub again! kudos and thanks to the Wild West support.

New favorite vendor My flowmeter sprung a leak and I needed a specialty gasket fast but they were impossible to find. Wild West Pool Supplies had it in stock and got it to me swiftly. They saved me time, money, and headache. I will DEFINITELY be returning to them in the future!

All went smooth All went smooth. Although first item said it was in stock and it was back ordered after that snafu all went smooth. They communicated the issue fast and responded quickly. They found another part that was the same and we changed my order. All and all impressed and would purchase again.

"I'll be back!" I have been comparing Spa Jet replacement prices and compatibility, you guy's nailed it! Price delivery and quality were all spot on, thanks! "I'll be back!"