Right after I placed my order Right after I placed my order, my pool service told me I ordered the wrong part. Three times within 12 hours I reached out to support@wildwestpoolsupplies to CANCEL the order #356241 with no response until after the part shipped. Only then did Hannah reply with a note saying it is too late to cancel the order and I must refuse the order upon delivery. If I am unable to do so at that time then they would have to arrange for a return which I would have to pay for. Total Crap !!!

Received the part but it was...... Ordered a part but was later told that the part advertised had been discontinued. I was offered an alternative replacement that appears similar to what I needed. It was suggested that I consult a local professional tech before deciding to make sure that the part would work for me. Thankfully the part worked.

All went smooth All went smooth. Although first item said it was in stock and it was back ordered after that snafu all went smooth. They communicated the issue fast and responded quickly. They found another part that was the same and we changed my order. All and all impressed and would purchase again.

This is an amazing company This is an amazing company, their prices are so much better then Amazon or eBay and the shipping to NC was only 3 days from day order was placed. I will continue to use Wild West for all my pool and hot tub parts.

Gecko 8 button I had an old private label mspa, and they put me on a new gecko replacement controller; based off my motherboard setup. The controls matched, worked, and look quite a bit better than the old waterlogged control panel. I have a hot tub again! kudos and thanks to the Wild West support.