Received the part but it was...... Ordered a part but was later told that the part advertised had been discontinued. I was offered an alternative replacement that appears similar to what I needed. It was suggested that I consult a local professional tech before deciding to make sure that the part would work for me. Thankfully the part worked.

Right after I placed my order Right after I placed my order, my pool service told me I ordered the wrong part. Three times within 12 hours I reached out to support@wildwestpoolsupplies to CANCEL the order #356241 with no response until after the part shipped. Only then did Hannah reply with a note saying it is too late to cancel the order and I must refuse the order upon delivery. If I am unable to do so at that time then they would have to arrange for a return which I would have to pay for. Total Crap !!!

New favorite vendor My flowmeter sprung a leak and I needed a specialty gasket fast but they were impossible to find. Wild West Pool Supplies had it in stock and got it to me swiftly. They saved me time, money, and headache. I will DEFINITELY be returning to them in the future!

All went smooth All went smooth. Although first item said it was in stock and it was back ordered after that snafu all went smooth. They communicated the issue fast and responded quickly. They found another part that was the same and we changed my order. All and all impressed and would purchase again.

Wild West Pools will now be my first stop for future pool needs. My Hayward skimmer basket uses an elastic-secured filter sock with reinforced side holes to accommodate a metal rod for locking and unlocking the basket in place, and lifting it out for cleaning. When I needed a new one, the pool supply places I checked out did not have one in stock. A web search brought me to Wild West Pool Supplies. A couple of clicks and my filter socks (I bought an extra one) were on the way. They kept me apprised of my order all the way through delivery. Fast and easy.