Nancy
GBGreat Company The company shipped the correct items very quickly. I am very grateful for this. Unfortunately, one of the items was defective. A warranty claim was established immediately but it took a while to obtain approval from Hayward. Once the approval was obtained, the replacement part was shipped immediately. All companies are having parts distribution issues. If they offer me a substitute, it is up to me to decided whether to accept or decline. I feel Wild West Pool Supplies is a great company. I will use them again.
D-Rock Pain
GBGecko 8 button I had an old private label mspa, and they put me on a new gecko replacement controller; based off my motherboard setup. The controls matched, worked, and look quite a bit better than the old waterlogged control panel. I have a hot tub again! kudos and thanks to the Wild West support.
Hank Unck
GBWild West Pools will now be my first stop for future pool needs. My Hayward skimmer basket uses an elastic-secured filter sock with reinforced side holes to accommodate a metal rod for locking and unlocking the basket in place, and lifting it out for cleaning. When I needed a new one, the pool supply places I checked out did not have one in stock. A web search brought me to Wild West Pool Supplies. A couple of clicks and my filter socks (I bought an extra one) were on the way. They kept me apprised of my order all the way through delivery. Fast and easy.
Brian Schneider
GBSensor gives incorrect temperatures The part isn’t a direct replacement. The sensor reads incorrect temperatures. Because it reads lower temperatures than actual, at least I can use the heater. But it’s an on or off situation since the thermostat doesn’t work due to the sensor giving incorrect readings. But the part came on time and the communication was excellent. Brian
Vincent Marlowe
GB"I'll be back!" I have been comparing Spa Jet replacement prices and compatibility, you guy's nailed it! Price delivery and quality were all spot on, thanks! "I'll be back!"