They had what I needed and got it to me… They had what I needed and got it to me quickly.

Fraudulent company Fraudulent company. Ordered items from them. They sent items with postage due. Refused shipment. They claim they never received items back and refuse to refund money. After speaking with customer service, I now feel like they do this on purpose/ The box was probably empty. This is a new scam. What will they come up with next?

Product Go with ZoomPool Product availability, price, customer service

They Sent a Used Unit as New They sent a defective pool heater and we unboxed it it had water in the heat exchanger and was leaking. They said it would take 8 to 10 weeks to file a claim. They said they were filing a shipping damage claim, but their was no damage to the shipping box or the metal enclosure just a leaking previously used heat exchanger. In our opinion these people are a scam.

Won’t return Bought product based on description provided by pool zoom. The description was incorrect. Part was wrong part. They won’t take it back.