Grand Pujab
GBOne part I received was not able to fit… One part I received was not able to fit pool pump. The EXPLODED diagram for my Hayward spx2700 series pump shows the correct part but you listed the wrong filter different from view so I got a part that I will be returning with RMA so iam out the shipping and lost pool time. The motor I got is fine and works as expected.
Jerry Meeuwse
GBBest online ordering place I have found Best online ordering place I have found. Easy to navigate website, great prices and fastest deliveries there is. Excellent customer service and follow up. They are a pleasure to do business with. I've ordered many things and haven't found any better
decaf
GBOrdered a DE filter grid Ordered a DE filter grid. Realized immediately there was an issue and tried to cancel the order. Was told by chat support to wait till wrong product arrives and return it. Unfortunately, was told I would have to pay return shipping7 days later. Between the time I spent chatting with a remote agent and trying to get my refund, I learned a valuable lesson and hope to save you the hassle and cost. This company may be a good local store, but no real logistics/infrastructure to manage national business. My advice is stay with more structured companies like Amazon or Ebay.
Larry H.
GBI bought a new inground pool light I bought a new inground pool light, they told me how to change it . saved me a service fee and parts fee that pool companies jack up on customers just because they can. thanks will be looking into ordering a pool cover soon, had bad luck with poolwarehouse.com company Hydrapools .com
Micky
GBAwful customer service I ordered motor and cancelled within a few hours - they replied saying it was too late. Comically they forgot that the UPS tracking includes shipping time. UPS showed that they shipped it a few hours after that email - meaning they knowingly shipped something i cancelled. Hoping that i wouldn't return...customer service rep John S was rude - typical garbage company