Bill
GBSo far, so good! Pump was delivered quickly, installation was not difficult, and my old Pentair plumbing matched the new Pureline pump dimensions. Motor runs well and programming the variable speed was easy and it works fine. Three minor imperfections: (1) the threading on the motor did not fit the threading on the electrical conduit connector very well (plus the Pureline motor requires a straight connector which is a bit awkward), (2) there is already a chip in the clear plastic filter cover which is hopefully not a sign of a future problem, and (3) despite the fact that this is an Energy Star rated pump, there is no Energy Star sticker on the pump (which is required for me to get a rebate from my local power company). For the great price of the pump, these are minor problems and the real test will be how durable the pump and motor are in the long run. So far, so good!
decaf
GBOrdered a DE filter grid Ordered a DE filter grid. Realized immediately there was an issue and tried to cancel the order. Was told by chat support to wait till wrong product arrives and return it. Unfortunately, was told I would have to pay return shipping7 days later. Between the time I spent chatting with a remote agent and trying to get my refund, I learned a valuable lesson and hope to save you the hassle and cost. This company may be a good local store, but no real logistics/infrastructure to manage national business. My advice is stay with more structured companies like Amazon or Ebay.
Susie Reed Lacy
GBQuick service! On Tuesday afternoon afternoon we ordered a new… On Tuesday afternoon we ordered a new cover for our filtration system because it cracked all the way through. We were so excited that it arrived on Friday afternoon so we could get our pool going again. Very quick service!
Cesar W.
GBDO NOT Pay for Expedited Shipping I purchased a pump housing with a request for 2 day shipping. The cost for the expedited shipping was $50. The item was purchased on a Thursday after 1pm, and I didn’t receive the item until Tuesday in the afternoon. Of course, no refund since InyoPools policy a 2 day shipping is 2 business days after the shipping is made. This one of the bigger reason why Amazon is amazing at shipping.
Ravindra Kumar
GBThe worst experience of my online… The worst experience of my online purchase with this site. Their pool cover quality was very poor for my hotel which was under renovation. The inspector right away rejected becasue of poor quality. Since getting Inspection appt was little late this company right away rejected to accept return. Stay away from this company and pay little more and buy from some good company. It doesn't say anywhere that it's for residential use only. It just says "Winter Pool Cover for 25' x 45' Rect I/G Pool - S2545RC". I don't see anyway to reply to you text so editing my previous text. Anyway this are good experience and makes us make careful from where to buy and what to buy.