JOV
GBLove the convenience of Plowz & Mowz Love the convenience of Plowz & Mowz. The price isn't bad, if you use it every other week. My biggest criticism is the consistency. Many weeks, I get messages from the company saying that they've had "communication" problems, or that it's gotten "too late" in the day, or that there are weather related delays. Very frustrating to pay as much as I do, and not know whether my lawn will actually get cut. The good news is that they fix any problems that come up with the mow, and that communication with the client is good.
William Terry
GBTerrible product please be warned! Terrible product please be warned!! Company utilizes non professionals using at home equipment. Blades are not sharpened so cut is uneven, mowers aren't cleaned so large chunks of grass from prior jobs are left throughout your lawn. They show up on random days at random times (including 7am), cancel same day and completely no show. Company continues to charge your credit card on a weekly basis despite weeks where no one shows to cut the lawn. They then dispute this and claim lawn was actually cut. Bottom line is the company offers a trash product and is straight up willing to steal from you.
Katherine Popyack
GBAbsolutely terrible every time Absolutely terrible every time. They take hours to get to you even for an ASAP request. They missed a whole section of my driveway, tore up my lawn and left inches of snow. When I contacted customer support I got a glorified “oh well not our problem” I’ve had many issues with this company. They’re overpriced, don’t care about customer satisfaction or property damage. I would rather use a spoon to dig myself out of feet of snow than use them again.
Rebecca
GBI had my doubts about trying Plowz &… I had my doubts about trying Plowz & Mowz, but I could not find anyone locally to cut the grass at the home we moved out of while it was being listed for sale. The app was easy to use, and response for my request was almost instantaneous. The app always asks how the job looks after it was done, which is provided by a picture from the person who completed it. One week I didn't receive a picture and I rated it 3 stars. I immediately received a phone call to see what kind of issue I had that warranted the rating. I had an uploaded picture of the completed job within 10 minutes. This company sincerely wants you to have a good experience and good service.
Devin
GBJobs often dropped/rescheduled My experience this year has not been great. I've had several jobs where the provider rescheduled multiple times, and then was dropped from the job and plowz and mowz couldn't get a new provider assigned. The worst case, it was over three weeks from the original job date until my lawn was finally mowed, the grass was over a foot tall. I'm not sure I will continue using plowz and mowz next year based on how this past year has gone.