Minnesota Customer
GBNobody ever came to mow but I was (over)charged right away Ordered service, was quoted a price, immediately charged, for an amount about 10% higher than what was in the confirmation email, nobody came. Called to complain, was given a new service date, nobody came AGAIN. Now I'm contesting the transaction through my bank, trying to get my money back... I should have called a trustworthy local company right away, these guys sit in New York and talk a big game but aren't ready to deliver.
Devin
GBJobs often dropped/rescheduled My experience this year has not been great. I've had several jobs where the provider rescheduled multiple times, and then was dropped from the job and plowz and mowz couldn't get a new provider assigned. The worst case, it was over three weeks from the original job date until my lawn was finally mowed, the grass was over a foot tall. I'm not sure I will continue using plowz and mowz next year based on how this past year has gone.
Marina
GBGreat First Time Experience My experience as a first time user was great. Even with the wonderful customer service assuring me that my job request was picked up, it was still nerve wracking waiting all day for a crew to show, but they did, and boy was it worth the wait. I was so lucky to get 3 exceptional gentlemen who did an amazing job under extreme conditions - i couldn't be happier and will use again. Thank you.
Sharon Grabowski
GBPeters family reviewI trusted this company to complete the… I trusted this company to complete the plowing of our driveway. Our wonderful neighbor had to complete the job which should have been done by the vendor assigned to do the job. I was originally charged $120.00, and they "discounted" me $20.00; not anywhere near enough to satisfy me. I requested a 40 percent refund. The vendor took 20 minutes maximum time to do the work. The entire length of the south portion of our driveway was left untouched. We have a two car garage; the car parked on the south end of the garage would not be able to exit down the driveway for that side. At $120.00, he made at least $100.00 an hour; a overcharge to be sure based on the lack of completion of the job. I WILL NOT be using this company for any future services going forward. I just happened to check my bank balance and noticed that NO $20.00 discount was provided as of yet. It is now 11:56 PM CST, and I had communicated my great dissatisfaction with their company over 10 hours ago! They promised to deliver a $20.00 discount at that time. They have yet to deliver on that promise! STAY AWAY FROM PLOWZ & MOWZ!
Sheila Mull
GBCrappy job for $228 for 1/2 acre called… Crappy job for $228 for 1/2 acre called in middle of service and tried to charge more. Left hedge clippings laying on ground, didn't trim under tress and I was told my opinion on the service was optional. Good set up to get your money, lousy service, and completely arrogant and unprofessional customer service. Never will use them again.