Dorema Awnings

image
1.93
Based on 15 Reviews

5

13.33%

4

6.67%

3

6.67%

2

6.67%

1

66.67%
About Dorema Awnings

Profile of one of Europe's largest manufacturers of caravan awnings, sun canopies and accessories.

Tags

You need to Login first to submit your review.

image
Dean Franklin
GB

Doreema dream? Not! I purchased a doreema awning last November , costing just over £600, we used it last week for only the fourth time and noted that a section of the stitching in one corner was open and rain was coming in. I contacted Doreema, Darren at customer services and his very first reaction was to blame me and claimed, without seeing more than the photos I sent to him, that I had overstretched the support poles (I hadn't) Subsequent e mails back and forth have been of a similar nature, me complaining and him blaming me for damaging my new awning. I love the awning but the customer service I have received initially has been nothing less than offensive. I am now stuck with an awning that leaks and a customer service advisor that doesn't give a hoot and just blames me! Avoid. I am contacting trading standards about the way this has been handled, watch this space

image
TS
NZ

Starcamp 225 porch awning for Caravan Starcamp 225 porch awning for Caravan. Only had it a week in a couple days of rain. Not noticed any leaks but then again not to worried as it place store bikes and we wanted mainly as transition area when raining. Place to put shoes and raincoats on and off. Easy to put up and down but make sure erect first time in nice weather as the instructions are only good for starting a fire. Don't like cheap plastic ladder shape plastic straps for pegging down or lightweight pegs. Will replace with rope and tensions use on tents at some stage. As light weight travelling awning its perfect easy to put up and down, not to bulky and easily fits back in bag if you leave pump out. Wouldn't recommend putting it to test in high winds.

image
Anne Nuttall
GB

Winter Awning HAHA NO WAY, ITS RUBBISH! Update on the Oslo WINTER awning 4th November 2022. It is not & never will be a winter awning, we have had a few chillier nights and the condensation in the awning is awful. When winter finally sets in, this awning will be useless, absolutely useless. A winter awning SHOULD NOT be running with condensation on a chilly night, i am so angry and upset that i have wasted my money on this garbage. DO NOT BUY THIS AWNING IF YOU WANT TO USE IT IN THE AUTUMN AND WINTER ITS CRAP!! I wish I could pictures on to show how bad the condensation is!! I have had Dorema awnings in the past & been very happy so when I bought my new awning, Dorema was my 1st choice. I ordered the Oslo 300 as it best suited my needs for use all year. When it arrived there were 2 pairs of clamps for the small veranda poles missing. When the clamps arrived a few weeks later, the short veranda poles are impossible to connect to the frame & long veranda pole. We have tried & tried but THEY DO NOT FIT. The material next to the padded sides tapered inwards which encroached my doorway. The pegs for what Dorema describe as a winter awning were plastic ones, not much good for hardstanding pitches, which i would presume you would use in the winter!! When I got the awning up, one side was 'scewif', no matter what we did it just looked really baggy especially above the door & around the zip. We have taken it down & put it back up but it still looks awful. Overall, I am so so disappointed & I will never again buy a Dorema awning.

image
Alomondo
GB

AVOID LIKE THE PLAGUE Ordered my product early June for a holiday end of July. I was assured I would have it in time and then nobody bothered to tell me when it did not. It's now October and I still don't have it. If you buy one from a retailer if you need to send it back or have a back order you will be referred to Dorema's Customer service which I believe is one person called Darren who genuinely could not give a stuff. The quality of the product is mediocre at best and for the premium price just not worth it at all. IMHO and by the looks of it everyone elses review on here - stay well clear.

image
Philip
GB

We bought a new awning starcamp having… We bought a new awning starcamp having used it 3 times in the 4th outing the stitching came undone we’re the storm strap attached having several conversations with a Darren Butlin from Dorema they will not accept liability stating that the awning was not tensioned correctly the angle of the storm strap was wrong etc etc we have pitched awnings for 15 years this is the first time one has ripped although there words as a gesture of good will if we send it in at our cost they will repair it is just not good enough in our experience now I would steer clear of any Dorema Awning

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow