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NZStarcamp 225 porch awning for Caravan Starcamp 225 porch awning for Caravan. Only had it a week in a couple days of rain. Not noticed any leaks but then again not to worried as it place store bikes and we wanted mainly as transition area when raining. Place to put shoes and raincoats on and off. Easy to put up and down but make sure erect first time in nice weather as the instructions are only good for starting a fire. Don't like cheap plastic ladder shape plastic straps for pegging down or lightweight pegs. Will replace with rope and tensions use on tents at some stage. As light weight travelling awning its perfect easy to put up and down, not to bulky and easily fits back in bag if you leave pump out. Wouldn't recommend putting it to test in high winds.
Helen Adams
GBBought a Star Camp porch awning in… Bought a Star Camp porch awning in November. Used it a few times now and every time it rains, rain water comes down the outside of the caravan into the awning, along the top of the awning. We have another make of awning and this has never happened with that awning, so it is not an issue with the rail. Have rung Dorema and they are not interested and are blaming our rail. This item is not fit for purpose as it is letting rain in. I will be taking this further as it is within standard purchase rights as it is not fit for purpose.
Anne Nuttall
GBWinter Awning HAHA NO WAY, ITS RUBBISH! Update on the Oslo WINTER awning 4th November 2022. It is not & never will be a winter awning, we have had a few chillier nights and the condensation in the awning is awful. When winter finally sets in, this awning will be useless, absolutely useless. A winter awning SHOULD NOT be running with condensation on a chilly night, i am so angry and upset that i have wasted my money on this garbage. DO NOT BUY THIS AWNING IF YOU WANT TO USE IT IN THE AUTUMN AND WINTER ITS CRAP!! I wish I could pictures on to show how bad the condensation is!! I have had Dorema awnings in the past & been very happy so when I bought my new awning, Dorema was my 1st choice. I ordered the Oslo 300 as it best suited my needs for use all year. When it arrived there were 2 pairs of clamps for the small veranda poles missing. When the clamps arrived a few weeks later, the short veranda poles are impossible to connect to the frame & long veranda pole. We have tried & tried but THEY DO NOT FIT. The material next to the padded sides tapered inwards which encroached my doorway. The pegs for what Dorema describe as a winter awning were plastic ones, not much good for hardstanding pitches, which i would presume you would use in the winter!! When I got the awning up, one side was 'scewif', no matter what we did it just looked really baggy especially above the door & around the zip. We have taken it down & put it back up but it still looks awful. Overall, I am so so disappointed & I will never again buy a Dorema awning.
Dean Franklin
GBDoreema dream? Not! I purchased a doreema awning last November , costing just over £600, we used it last week for only the fourth time and noted that a section of the stitching in one corner was open and rain was coming in. I contacted Doreema, Darren at customer services and his very first reaction was to blame me and claimed, without seeing more than the photos I sent to him, that I had overstretched the support poles (I hadn't) Subsequent e mails back and forth have been of a similar nature, me complaining and him blaming me for damaging my new awning. I love the awning but the customer service I have received initially has been nothing less than offensive. I am now stuck with an awning that leaks and a customer service advisor that doesn't give a hoot and just blames me! Avoid. I am contacting trading standards about the way this has been handled, watch this space
Andy
GBAbove and beyond Contacted Dorema using their web sites' online form as I wished to buy one of their awnings. The next days (Monday) reply informed me that they did not sell direct to the public but I would have to purchase through one of their retailers. An enquiry to my nearest dealer informed me that they wouldn't be able to stock my sized awning until November (7 months away). However, an email direct from Dorema Customer Service (Darren) shortly after, without any request from me, informed me that he had tracked down my requested sized awning (last one) from one of their retailers Renishaw Caravans, giving me the dealers name, contact number and contact name. I contacted Mark at Renishaw immediately and purchased the awning and other connected items from him. I was amazed to have the awning etc. on my doorstep at 09:30 the next morning. The awning was fitted to my caravan later that day, with all the accessories, with no problems at all. Exemplary service. Very difficult to find in this day and age. Would highly recommend from my personal experience. Thank you Darren and Mark.