Giovanna Zaccagnino
GBI feel sorry for those poor plants. I order 9 vegetables plants on the 9th of November and I received them only today, Friday the 24th. The plants have arrived in terrible condition, packaging must have been put upside down. Out if their pots, dry and broken. Black kale full of insect bites. This is the worse plants delivery I ever had up to date from a veg supplier. I will def no shop here again. I wish I could attach the images of them!
Roland
GBCheck your order carefully Something has definitely changed, they took my money for a product they could not supply. I did not notice initially as I'd ordered a few things, as I did annually, when I realised nothing was coming after 2 weeks I contacted them -only then did they say they would refund. If I had not contacted them clearly I would not have got a refund - or my order !! From reading other recent reviews I note alternative Companies have been mentioned, which I will now try.
Emily Sayers
GBNot great I have ordered seeds twice from OGC for this years veg patch. The delivery times and packaging were fine. However a large proportion of the seed packets I recieved are not orgainic but Dobies own brand in a paper packet. So beign called the OGC is a misnomer. Quite a lot of the seeds have failed to germinate or have poor stunted growth. The runner beans are a mixture of different varieties and the quality of the plants this year are poor.
Martin Pallett
GBVery disappointing customer service Very disappointed that Company don't feel able to exchange an item that an elderly relative sent me for Christmas. It is an item that I really cannot use. They say that the request would have to come from him and his account reimbursed. I have explained that I really don’t think it would be fair or reasonable to worry him with this. Such a shame that they can't simply do a straight exchange.
A. Peters
GBDo NOT Use - Appalling Appalling - that a company known for it's terrible service should then try to disguise itself via another website and name. I ordered, no confirmation of purchase for 3 days, then sent 1 item with a load others to 'follow' and this is just for seeds!! I've requested a full refund and made a dispute with my bank for full refund.