Emily Sayers
GBNot great I have ordered seeds twice from OGC for this years veg patch. The delivery times and packaging were fine. However a large proportion of the seed packets I recieved are not orgainic but Dobies own brand in a paper packet. So beign called the OGC is a misnomer. Quite a lot of the seeds have failed to germinate or have poor stunted growth. The runner beans are a mixture of different varieties and the quality of the plants this year are poor.
Caroline Wilkes
GBI'd like to say a huge thankyou ! I'd like to say a huge thankyou to this company for sending my seeds out so quickly ! Ordered Wednesday, Dispatched few hrs later and theyve arrived today (Saturday) . Excellent service , considering many ppl are using the pandemic as an excuse for poor customer service! Whilst other big named seed companies take atleast 3 weeks before your order is dispatched never mind delivered !
Paul Higgs
GBWould not use this company as totally… Would not use this company as totally useless and unreliable. When you do get your item after a long wait their are parts missing. When you contact them it is only by e mail as call centre closed! Then despite explaining on thee mail that there are parts missing you end up with an auto generated e mail reply a month later saying please contact us using the correct heading in the subject box which you had previously done.SO BUYER BEWARE!!!!
Peter Friedlander
GBThis company does not even earn 1star This company does not even earn 1star. They are appalling! Have waited 2 months for a delivery and have complained, like everyone else, several times asking for a refund. They will not give you a refund and fob you off with a renewed, expected delivery date each time. The latest response from them states that the expected delivery date will be in another 2months time. They should NOT BE TRADING. Surely someone can close them down!
Jay
GBAgree with others Terrible behaviour Agree with others, level of customer service non existant. They dont try to resolve anthing but just keep sending back generic emails, whch ignore why Im hav ing a problem with my order. They have taken my money and have said my products are despatched. They dont mention on their website ATALL that there are delays of... days due to covid. Despite giving them plenty of breathing space due ot these difficult times, they still dont reply or move to investigate or resolve. They say that orders may take longer - 7 to 10 days; but my order has not come after 18 days, they wont reply!!!! They wont refund me!!!!