customer
USWaited over 3 weeks for my order Waited over 3 weeks for my order, but they apologized and sent me a free case. They made it right and for that I will continue to do business with them, not many companies would do that.
customerIn Graphic Detail, LLC
USOrder received 2.25 x 70 received. 2.25 x 170 not received. Reviewed my invoice and see it was backordered and out for delivery today. I should add that the quality and pricing for these products are very good. No issues ever running through my register or POS system. Thanks!
customer
USTHE CUSTOMER SERVICE REP WHO ASSISTED… THE CUSTOMER SERVICE REP WHO ASSISTED ME ON THE PHONE WAS GREAT. SHE WAS ABLE TO FIND THE PRODUCT WE ORDERED IN THE PAST SO THERE WAS NO WORRY I WAS ORDERING THE INCORRECT SIZE.
customer
USQuestionable Shipment The online order platform is user-friendly. It's always easy to order from the website. Shipment however is problematic. Our large shipment of thermal paper rolls was left outside by our garage door in open weather which could damage the packages easily, especially on a rainy day. Usually, our shipments are left in the front or back covered porch of the house.
Greg's
USNever received my shipment!!! Never received my shipment!!! Was not the fault of Thermal Direct. The issue is being resolved by sending me my shipment again and using UPS not FedX. FedX has dishonest delivery personnel!