Bill Cox
GBFedEx had handled the package poorly FedEx had handled the package poorly. However the packaging by express water was so good it didn’t matter. The filter was perfect. Everything was fine. I have installed the unit, however I have not started running water through it. More to follow if it removes the sediment.
Dave S.
GBI'm on the east coast and the time… I'm on the east coast and the time difference is problem. Having someone answering the phones earlier or later in the day would be a very customer service oriented improvement.
Bill
GBI just bought my third system from Express and love it! I have bought several RO systems from Express over the years. As we moved to a new house, we wanted to clean up the incoming water. So after looking around at other brands, and as I know the quality of Express to be superb, I bought their system. When it arrived, I was blown away by the weight and quality of the design and build. After hooking it up (which I did myself), it seems to be doing its job. I feel that I made an excellent choice and saved lots of money and I expect to change the filters as needed. I highly recommend their products!
Wenpin Lin
GBExcellent quality and services I called help desk to replace my facuet since the model is different with installation manual. Service people quick resolve this issue to send me a right one. I used this to remove sodium from softened water and installed it in below my kitchen sink to save space in my cabinet. Excellent solution for drinking water!
Alfred Lucas
GBCouldn't get a phone conversation Couldn't get a phone conversation, kept getting messages you were all busy. Email response was very quick, however, so I'm good with that.