Jim Pelsor
GBExcellent Product Great packaging, color coded piping, and all the pieces were well described in the installation manual. System performs well.
Alfred Lucas
GBCouldn't get a phone conversation Couldn't get a phone conversation, kept getting messages you were all busy. Email response was very quick, however, so I'm good with that.
Christopher B
GBYearly filter change Yearly filter change. Quick and easy. Immediate press increase and taste.
Thomas Caldwell
GBTankless system was a breeze to… Tankless system was a breeze to install, takes less room under my sink also. I got the alkaline system, however, water has an odor to it. My tap water doesn't have an odor so the smell must be added by the remineralization filter. The smell is unpleasant and I have to let the RO system run for a few seconds for the odor to go away. I contacted express water and they sent new filters out but that did not correct the odor. Apparently it is the nature of the beast and I just let the filtered water run a bit before I get a glass of water. The smell has a sulphurous odor, may be from phosphorus minerals. Other than that, I'm happy with the under sink, tankless RO system.
James Billard
GBOutstanding customer service Outstanding customer service. When they did not have a replacement part available they offered to replace the faucet at a terrific discount and even offered free shipping. This is a company that stands behind their products.