Mike
GBThank you! iSpring Water Systems and Sean in particular were excellent to deal with. Very kind and professional representation of a great company I recommend 10/10 for all water quality needs
Linda Robin
GBMatthew Bahr is ALWAYS available to… Matthew Bahr is ALWAYS available to assist with any and all questions and we have plenty. No back orders have been helpful as we are just getting started as a dealer and we are not able to keep large quantities on hand. Cartons arrives in good condition and timely. Recently became a dealer and the support has been great. Competing with Amazon can be a struggle, we try to enforce the added warranty given to dealers but price matters more to customers.
Steve
GBHeavy Duty well made unit I ordered a WGB 21B 2 stage filtration system from I-Spring. The unit shipped quickly and was extremely well packaged to protect every component. The installation instructions were clear and easy to follow. The unit itself is very well constructed and well engineered. I expect it will do the job it is designed to do for a long time to come. Michelle in customer support was very helpful in guiding me to make the right purchase for my water issue and did not try to steer me to a higher priced system that I did not need. I would highly recommend I-Spring as a great company to do business with, not only providing quality products but having great people who are easily accessible (in the USA) and willing to help with any issues or guidance you may require.
Jayde Conboy
GBI’ve replaced all filters I’ve replaced all filters, the membrane and emptied the tank completely and our water still isn’t drinkable. Over 200ppms. I’ve called customer support several times with no call back from the tech. I was also informed we would have to pay for whatever needs replaced or fixed. We have a different RO system at our other house and have never had any issues with it. I am not convinced that this RO system ever produces drinkable water.
Arya Edalat
BRSean Sean, once again, helped me with his outstanding customer service! Much gratitude!