Henry - Corning, NY
GBGreat Osmosis Unit and Customer Service I bought a RCC7P-AK six stage reverse Osmos system about 30 days ago and installed it myself in the basement because I did not want to give up storing things under our kitchen sink. It is a great unit and the customer service from Shawn was the best. Moving my unit down to the basement required buying some inexpensive extra tubing but was easy to do. When I called customer support ... Shawn sent me some connectors that I needed at no cost. I appreciate the great customer service. Henry F.
Jayde Conboy
GBI’ve replaced all filters I’ve replaced all filters, the membrane and emptied the tank completely and our water still isn’t drinkable. Over 200ppms. I’ve called customer support several times with no call back from the tech. I was also informed we would have to pay for whatever needs replaced or fixed. We have a different RO system at our other house and have never had any issues with it. I am not convinced that this RO system ever produces drinkable water.
AquaPurr
GBGreat shipping speed and the packaging… Great shipping speed and the packaging is always excellent
Lynda Santrella
GBSean was the gentleman who helped me… Sean was the gentleman who helped me throughout the whole situation regarding if it was time to change the filters and how best to purchase them. Based on pictures I sent him of the filters, especially one with orange dots on it, my warranty and in general his kindness he is sending me a new set of the 3 without charge. He was so good about explaining the process of how the filters work and the general amount of time they last. I would definitely recomment your company to anyone. I am very happy with the healthiness of the water and ease of calling you.
Karen Maidra
CATop notch quality and service Very impressed with the quality of this product and the excellent customer service. Item was extremely well packaged and shipped super fast. I’m a repeat customer and this company is my first choice for any water filtration needs.