Reba Overton
GBI need to return for a refund.The part… I need to return for a refund.The part I received was not the right one.How do I return the part? I have no return address or invoice.Please send this info. I still need the part for 2007 Freedom Spirit. It only has one water connection not 2 and no lock.
Disappointed
GBDisappointed - no longer (updated) Update: I was able to reach a representative and was given an update on my order so I think it was just their tracking system that did not update. My order is ready for me to pick up. Yes! I have yet to receive my order. I called two days ago and left a message with no return call.
Trey J.
GBThankful I am thankful that RV Part Shop was able to get my dryer element in so quickly. I received it within a week, other companies couldn’t deliver for 6 months due to it being a back order item from the manufacturer.
Lowell Doublin
GBI was looking for a bath faucet with diverter and shower head ... I was looking for a bath faucet for the travel trailer. It was my first experience with RV Part Shop & customer service advised how I could access the catalog online & even directed me right where I needed to look. From there, it was quite easy to find what I needed and place the order. The parts arrived at our home quicker than expected - they're already installed and we're ready to go camping!
David T
GBZero responsiveness. A $5000 order has been "processing" for… A $5000 order has been "processing" for about 3 weeks. No other details or ETA. No response to ticket that was created (other than an automated acknowledgement). No one responds to phone calls/messages left. Apparently no way to cancel order online.