Disappointed - no longer (updated) Update: I was able to reach a representative and was given an update on my order so I think it was just their tracking system that did not update. My order is ready for me to pick up. Yes! I have yet to receive my order. I called two days ago and left a message with no return call.

Buyer Beware! My product ordered & shipped in reasonable time. When received and found to be the incorrect part ordered, the company did not return my inquiry about returning it. With a 30 day return policy in place; the part was returned on time and I'm being told I can't get a refund even though the part wasn't touched other than to pack it up and ship it back. Very dishonest. Buyer beware!

Product was just exactly what it was… Product was just exactly what it was represented to be, quality was good . It was shipped promptly and arrived sooner than I expected, one of my best experiences shopping online. Thank you,

This company has exceeded all expectations- 5* service This company has exceeded all expectations. I had ordered an imperative part for our trailer pod on Thursday Oct. 21. Again with no expectation of it arriving by Monday the 25th, which was when we needed to arrive. Especially since you can not even guarantee a letter these days to arrive in two days. By the way they gave me no guarantee! But they did research all the their warehouses to find the closet one that had this part( which was like chasing a unicorn- Amazon had it out of stock till November). That said this 85lbs trailer plate hitch not only arrived on Monday but it arrived by 12:30! If you want genuine knowledgeable people to help you with your RV parts - I would highly recommend RV part shop! Additionally no shipping charge was added. Thank you to RV Shop For saving our holiday! 🤩🤩🤩

Don't Order from This Company!!! Great prices but... Will not answer calls for defected shipment. Shortage in order, no Custer support. Don't order from these people!!