Patricia Lloyd
GBExcellent job Fabulous job done by 2nd city. Excellent workmanship by Dan and Adam who fitted my central heating system. Tidy workers who never even stopped for a cuppa, very highly recommend.
Biscuits
GBAggressive & threatening Water still pouring through. They refuse they did ‘repair’ despite invoice from the other week. However that’s not main problem. THEY ARE VIOLENTLY AGGRESSIVE and use COVID THREAT for intimidation when Covid is serious. Workman extremely aggressive. He deliberately removed his mask and yelled aggressively in my face, putting myself & my family at risk of covid.
Helen
GBFirst time we used the company First time we used the company. Fast, efficient service. Engineer - Dan (Covid safe PPE) was very helpful in explaining the process of removing old boiler & installing new one. He also removed an old gas fire, sealing & making safe pipe work. Would definitely recommend the company.
Fiona M
GBQuality service, much cheaper than home serve I had the nightmare of a leaking boiler on a Friday night. Saturday morning I rang 2nd City and an engineer came out promptly and replaced the filling loop. No mess, no fuss, courteous and efficient service. They respect social distancing guidelines if you’re worried about Coronavirus. The quote for the job was almost three times cheaper than home serve.
Anonymous
GBSuspicious quotes - beware James from 2nd City recently quoted me £336.00 (inc VAT) to replace a syphon and handle kit in my toilet cistern. I was suspicious as it seemed a simple repair so got a second quote that was £70-80 max. I also have suspicions about one of two further quotes James gave me (for over £1,000) as my second opinion diagnosed a different, much less serious problem that needs little if any attention. I was surprised to be charged £65+VAT for the visit which was effectively giving me a bit of advice and quoting me for these 3 jobs. I will not be using 2nd City and am suspicious about all the 5 star reviews on here. Following 2nd City's response, I am inclined to say that I am simply reporting the facts and how my experience made me feel