joseph cox
GBCommunication bust I ordered a Minn Kota Terrova from here 2 months over 2 months ago. For the first 2 calls they were quick to answer the phone and respond to questions. They have not answered the phone or responded in the last 5 days which is unacceptable. The reason this is a problem is I had another trollling motor I wanted to buy and wanted to cancel my order before buying this one. Still have not heard from them and I am sure the other is gone. I know they are hard to get right now and that is not their fault but I will never order from them again because of this issue.
Lonnie N Donna
GBKevin has been great Kevin has been great. Order was slow to ship due to being on back order but it did ship. Once received i had technical issue and he helped me work through them. I have purchased several items and will continue
wayneat
GBPoor Service Deserves Honest Poor Reviews I have the same problem as the other people that wrote poor reviews. I had and still have an ongoing problem with wrong product, lack of communication on their part, not doing what they said they would do, not caring about refunding my money when they said they would, extremely slow service, and seemingly just not giving a damn. I am now going through PayPal investigation to get a refund. I have nothing against this business but this review fits the service they have given.
M Irving
GBFantastic Fantastic, order was placed 3/4/24-stated free shipping 3-7 business days. I arrived home from work 3/5/24, my new Minn kota was waiting for me! I also messaged with questions before ordering, Kevin responded immediately. Will definitely order from them again. Would recommend as my experience with them was great.
Kevin
GBProducts received Felt there was a lack of communication to some extent. Everything worked out in the end. Understand everything is still running a little slow with shipping etc.