William
GBI put an order in on Paypal I put an order in on Paypal, but changed my mind. Call them within 10 minutes, talked with Kevin and he refunded the purchase. Sounded like a straight up guy, he was aware of backorder issues. I'd try them if I changed my mind on my item.
Robert Arnold
GBAwesome website! Awesome website!! When so many others websites lie about inventory, won't communicate, and blame Covid-19 for their inability to get you your orders, the people at MyGreenOutdoors delivered on every promise and date while keeping me completely informed with daily emails. This is how a quality business is run. I can't tell you what a joy it is to do business with a honest company. Look forward to doing business with them again.
wayneat
GBPoor Service Deserves Honest Poor Reviews I have the same problem as the other people that wrote poor reviews. I had and still have an ongoing problem with wrong product, lack of communication on their part, not doing what they said they would do, not caring about refunding my money when they said they would, extremely slow service, and seemingly just not giving a damn. I am now going through PayPal investigation to get a refund. I have nothing against this business but this review fits the service they have given.
Harold Smith
GBTerrible customer service Terrible customer service. Ordered a Ulterra and was told to change the order so it will ship faster. Made the change paid the additional money they said it shipped but never arrived. They talked me into paying even more for a different motor and It’s been a month of no return emails messages etc. Tried to cancel but now they don’t respond. Doing a charge back through PayPal. What a PITA. Avoid these fools at all cost.