There seems to be a pattern here There seems to be a pattern here . Ordered item on line said in stock got email confirming order. Checked order 2 days later it said waiting for fulfillment. Checked item and still said in stock. This is where it gets no good could not get any communication Not answering phone or chat on their site . Don’t know how you can charge someone for items with no ship date . Dealing with credit card to back out charge. Won’t recommend them to do business with or do business with. When I cannot get communication for 5 days after I have been charged I have no choice but to write this. This seller is still lying do not use

Products received Felt there was a lack of communication to some extent. Everything worked out in the end. Understand everything is still running a little slow with shipping etc.

I put an order in on Paypal I put an order in on Paypal, but changed my mind. Call them within 10 minutes, talked with Kevin and he refunded the purchase. Sounded like a straight up guy, he was aware of backorder issues. I'd try them if I changed my mind on my item.

Terrible customer service Terrible customer service. Ordered a Ulterra and was told to change the order so it will ship faster. Made the change paid the additional money they said it shipped but never arrived. They talked me into paying even more for a different motor and It’s been a month of no return emails messages etc. Tried to cancel but now they don’t respond. Doing a charge back through PayPal. What a PITA. Avoid these fools at all cost.