communication was incredible communication was incredible. shipping was super fast. love my new RV plug. Will definitely shop from again.

I put an order in on Paypal I put an order in on Paypal, but changed my mind. Call them within 10 minutes, talked with Kevin and he refunded the purchase. Sounded like a straight up guy, he was aware of backorder issues. I'd try them if I changed my mind on my item.

Products received Felt there was a lack of communication to some extent. Everything worked out in the end. Understand everything is still running a little slow with shipping etc.

Don't buy here Don't buy here, not trustworthy, very poor customer service. I canceled a product I had on backorder somewhere else and was not available from any other vendor. Their site showed they had 7 in stock. As soon as I made my order and they had charged my card I got an e-mail saying they were back-ordered. I called customer support numerous times, all but the last time going to voicemail. The last time I was put on eternal hold and finally got some jackwagon that has no clue what customer service means. As a side note other more trustworthy sites will not charge your card until they actually ship the product.

100% honest, trustworthy and extra-cooperative I spent almost $3000 with this company within minutes of seeing that it had the product I wanted. After the purchase was completed I did an internet search on "Mygreenoutdoors" and was NOT at all impressed. Someone had even gone as far as calling it a SCAM. When my product was not shipped, as promised, on the day of purchase and numerous phone calls went unanswered I was afraid I was being scammed; I reacted accordingly. I promptly set about cancelling my order by sending numerous emails. A weekend in between did not alleviate my concerns. I used Paypal. After phone contact was made Kevin, the owner, assured me that his business was real, that the product was shipping out that day and IF I was still unhappy after my purchase was delivered I could still return it for a full refund. Well the product arrived by UPS two days later and all turned out perfectly. Later I realized that I had paid with the wrong credit card, I asked Kevin if he would work with me to switch payments through Paypal. Now he could have told me to get lost as it was of no benefit to him to do so but he agreed to do so. I payed him twice with the understanding that he would refund the initial payment. He got that sorted today! Thank you, Kevin. My busness experience with Kevin was not smooth (my fault) but with some extra effort he helped make it happen. Neither Mygreenoutdoors nor Kevin are scammers by my experience and I would, without any hesitation, do business with Kevin again should the opportunity arise. I found him to be 100% honest, trustworthy and extra-cooperative!